Essential Duties and Responsibilities:
- Primarily responsible for daily management functions including developing and implementing strategic plans and objectives for the project.
- Responsible for management and oversight of project business units and resources, ensuring compliance with all Service Level Agreements (SLAs) and key performance indicators (KPIs).
- Ensure compliance with all internal and external requirements, program business rules, as well as state and federal regulations.
- Oversee the quality and timeliness of contractually-required reports and deliverables.
- Participate with project and executive management to establish strategic plans, objectives, initiatives and work plans.
- Work with project and executive leadership to develop performance goals and objectives for the project and staff, and monitor the achievement of those goals.
- Analyze daily, weekly and monthly reports for performance measurement and efficiencies.
- Identify any potential problem areas, recommend solutions and work closely and cooperatively with the client to resolve issues quickly and fairly.
- Provide direction to team members and resolve problems in a timely and professional manner.
- Facilitate communication on project status, to include applicable corrective and preventive actions to leadership.
- Ensure project budgets and related financial schedules meet corporate requirements.
- Assist in the creation and implementation of innovative methodologies, process improvements and corrective action plans to continually streamline and improve project operations, outcomes and quality.
- Develop, modify and execute project policies, ensuring all project team members are in compliance.
- Assist with issues and risk management, and participate in mitigation and contingency actions to address the risks.
- Create and sustain an environment that motivates high performance, recognize and reward excellence of individuals and teams.
- Perform other duties as assigned by leadership.
- Bachelor's degree with 7+ years of project management experience.
- Delivers multiple small and large projects with high values and high risk.
- Provides leadership for the project team to ensure that the project is delivered to specifications, on time and within budget.
- Develops innovative methodologies, techniques, and criteria for projects.
- Advanced knowledge of workflows and project mapping.
- Facilitates the tracking and resolution of issues impacting projects. Program Specific Requirements:- Bachelor's Degree required, equivalent experience considered in lieu of degree- Master's Degree preferred- Must reside in or near Jackson or Ridgeland, Mississippi- Willing and able to work onsite - 5+ years of related work experience required- Experience supporting Child Support programs is preferred- Experience with Community Resource Support services is a plus- Proficient in Microsoft Office required- Project Management Professional (PMP) Certification preferred- Ability to manage large-scale operations, including on multiple sites- Strong client management skills- Excellent organizational, written, and verbal communication skills- Ability to perform comfortably in a fast-paced, deadline-oriented work environment- Ability to work as a team member, as well as independently
#HumanServices #LI-Onsite EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.