Strong knowledge of Crushing and Screening process, Operations and Maintenance Managing & supporting to LCS & FSE team for technical assistance for trouble shooting, rebuilding and repair of any crushing equipment’s Assist with customer enquiries and problems pertaining to any Metso supplied equipment Provides help and advice to customers using Metso's products or services. Investigate and solve customers' problems, which may be warranty or Non - warranty related issues including complex or long-standing problems. Provides technical liaison services between customers, product divisions and sales personnel. Training to be provided to customers operation & maintenance team also internal LCS & FSE team  Promotes the company's products and services to customers with support of company manuals, technical publications and bulletins. Close watch in providing Market Intelligence Visit to customer site and provide regular field service reports, commissioning reports etc Provides hands on mechanical & Electrical troubleshooting service work in the field. Carry out technical evaluation and analysis on component and machine failures as required by customers or supervisors.  Uphold and enforce the company`s Code of Conduct in daily operations and decision making. Strong understanding of business ethics and corporate governance