About VOIS

VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value and enhancing quality and efficiency across 28 countries, and operating from 7 locations: Albania, Egypt, Hungary, India, Romania, Spain and the UK.

 

Over 29,000 highly skilled individuals are dedicated to being Vodafone Group’s partner of choice for talent, technology, and transformation. We deliver the best services across IT, Business Intelligence Services, Customer Operations, Business Operations, HR, Finance, Supply Chain, HR Operations, and many more.

 

Established in 2006, VOIS has evolved into a global, multi-functional organisation, a Centre of Excellence for Intelligent Solutions focused on adding value and delivering business outcomes for Vodafone

About VOIS India

In 2009, VOIS started operating in India and now has established global delivery centres in Pune, Bangalore and Ahmedabad. With more than 14,500 employees, VOIS India supports global markets and group functions of Vodafone, and delivers best-in-class customer experience through multi-functional services in the areas of Information Technology, Networks, Business Intelligence and Analytics, Digital Business Solutions (Robotics & AI), Commercial Operations (Consumer & Business), Intelligent Operations, Finance Operations, Supply Chain Operations and HR Operations and more.

Who you are

Role purpose:

The primary purpose of this role is to deliver analytical / decision services to Vodafone’s businesses across the globe. The role works with EBU or CBU or Finance team in OpCo and as a part of the Vodafone Shared Services organisation in India.

The incumbent works on the assigned projects & it's stakeholder to understand the business challenges faced by them. Using expertise in CVM & Data Analysis the incumbent provide structured and data-backed Business Insight to create bottom-line impact for the business. The role also demands an innovation led approach to delivery with evolving analytical techniques / technologies.

The candidate works with the assigned business stakeholder(s) to agree scope, deliverables, process and expected outcomes from the products and services developed

Key accountabilities and decision ownership:

Analyze large, complex data sets representing the behaviour of millions of users to address strategic and operational business questions.Distil and communicate key insights across all levels of the organization.Leverage previously created data models, insights and analyses from across the Vodafone business to drive positive business outcomes.Understand business requirements and advise the best way to fulfil these with the data and tools available. Investigate data necessary to achieve desired business outcomes.Drive efficiencies in how analytical services are delivered, through automation and standardisation of analytical deliveryProvide a delightful and “easy to work” experience to the business stakeholders while setting clear expectationsWhat's in it for you

Core competencies, knowledge and experience :

Master’s in Business Analytics or MBA from a premier B-schoolMinimum experience of 5 years in Analytics  or Business Insight/Descriptive AnalyticsPresentation of key finding & recommendation to senior stakeholder Flexibility and problem solvingPrevious experience in Telecom would be a distinct advantage

Must have technical / professional qualifications:

Hands on experience in Analytical tools – Python, SQL, R  with knowledge of basic statistical techniquesAdequate exposure to Data visualisation tools like Tableau, QlikView, SAS Visual Analytics, etc.Exceptional data manipulation and analysis techniques; comfortable using very large (>10’s millions rows) datasets, containing both structured and unstructured dataExperience in Consulting organisation or CVM/U&R is desirable VOIS Equal Opportunity Employer Commitment

VOIS is proud to be an Equal Employment Opportunity Employer. We celebrate differences and we welcome and value diverse people and insights. We believe that being authentically human and inclusive powers our employees’ growth and enables them to create a positive impact on themselves and society. We do not discriminate based on age, colour, gender (including pregnancy, childbirth, or related medical conditions), gender identity, gender expression, national origin, race, religion, sexual orientation, status as an individual with a disability, or other applicable legally protected characteristics.

 

As a result of living and breathing our commitment, our employees have helped us get certified as a Great Place to Work in India for four years running. We have been also highlighted among the Top 10 Best Workplaces for Millennials, Equity, and Inclusion, Top 50 Best Workplaces for Women, Top 25 Best Workplaces in IT & IT-BPM and 10th Overall Best Workplaces in India by the Great Place to Work Institute in 2024. These achievements position us among a select group of trustworthy and high-performing companies which put their employees at the heart of everything they do.

 

By joining us, you are part of our commitment. We look forward to welcoming you into our family which represents a variety of cultures, backgrounds, perspectives, and skills!

 

Apply now, and we’ll be in touch!