DEPUTY DIRECTOR OF ELIGIBILITY (MEDICAID DEPUTY DIRECTOR) Print (https://www.governmentjobs.com/careers/louisiana/jobs/newprint/5062744) Apply  DEPUTY DIRECTOR OF ELIGIBILITY (MEDICAID DEPUTY DIRECTOR) Salary $7,540.00 - $14,792.00 Monthly Location Baton Rouge, LA Job Type Classified Job Number MVA/PJ/212444 Department LDH-Medical Vendor Administration Opening Date 08/29/2025 Closing Date 9/19/2025 11:59 PM Central + Description + Benefits + Questions About this Job The mission of the Louisiana Department of Health is to protect and promote health and to ensure access to medical, preventive, and rehabilitative services for all residents of the State of Louisiana. Learn more about Louisiana Department of Health (https://ldh.la.gov/) The Louisiana Department of Health (LDH) is seeking a dynamic Medicaid Deputy Director to play a pivotal leadership role in one of the largest and most impactful healthcare programs in the state. With an annual budget of $16 billion, nearly 1,500 staff and contractors, and programs that touch the lives of millions, this position offers the opportunity to make a lasting impact on the health and well-being of Louisiana’s most vulnerable populations. As Deputy Director, you will oversee the Medicaid Eligibility Division and Louisiana Children’s Health Insurance Program (LaCHIP), ensuring access to essential medical services for families and children across the state. You will lead high-level operations, manage senior program managers, and collaborate closely with state and federal partners to navigate complex healthcare policies and regulations. If you are a visionary leader with a passion for public service, healthcare access, and strategic program management, this is your chance to help drive meaningful change and advance the mission of LDH. Minimum Qualifications Three years of the required experience for the following minimum qualifications must have been at the supervisory level or above: Nine years of experience in developing, managing, or evaluating health or social service programs; or in public health, public relations, social services, health services, health regulation, or administrative services; OR Six years of full-time work experience in any field plus six years of experience in developing, managing, or evaluating health or social service programs; or in public health, public relations, social services, health services, health regulation, or administrative services; OR A bachelor’s degree plus six years of experience in developing, managing, or evaluating health or social service programs; or in public health, public relations, social services, health services, health regulation, or administrative services; OR An advanced degree or a Juris Doctorate plus five years of experience in developing, managing, or evaluating health or social service programs; or in public health, public relations, social services, health services, health regulation, or administrative services. EXPERIENCE SUBSTITUTION: Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field. Job Specification The official job specifications for this role, as defined by the State Civil Service, can be foundhere. Job Duties and Other Information Job Duties: + Leads and oversees the Eligibility Field Operations (EFO) and Eligibility Program Operations (EPO) Sections, ensuring efficient management of Medicaid applications, renewals, appeals, policy, procedures, training, and customer service statewide. + Develops and implements administrative and operational plansto ensure compliance with complex state and federal regulations governing more than 30 Medicaid programs. + Supervises senior managers and staff, setting performance goals, conducting evaluations, and making key personnel decisions including hiring, disciplinary actions, and grievance resolution. + Directs program reviews and quality assurance effortsto monitor effectiveness, ensure program integrity, reduce error rates, and safeguard federal funding. + Provides oversight of contracted services, including training, quality control, and Payment Error Rate Measurement (PERM) reviews, while reviewing expenditures and deliverables. + Advises LDH leadership and collaborates with state and national partnerson Medicaid/SCHIP policies, program changes, and best practices to improve efficiency and outcomes. + Monitors and evaluates Medicaid eligibility systems, identifying deficiencies and coordinating improvements to ensure compliance with state and federal requirements. + Represents LDH in high-level meetings and legislative committees,presenting policy positions, program impacts, and testimony on Medicaid eligibility and operations. Position-Specific Details: Location: Medical Vendor Administration / Region 2 / East Baton Rouge Parish Appointment Type: Probationary appointment, Promotional appointment, Detail to Special Duty Cost Center: 305-2010100 Position Number(s): 149485 How To Apply: No Civil Service test score is required in order to be considered for this vacancy. To apply for this vacancy, click on the “Apply” link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page. *Information to support your eligibility for the position must be included in the application (i.e., relevant, detailed experience/education). Resumeswill not be accepted in lieu of completed education and experience sections. Applications may be rejected if incomplete. Contact Information: Paula Jackson paula.jackson@la.gov LA Department of Health (LDH) Division of Human Resources PO Box 4818Baton Rouge, LA 70821225-342-6477 This organization participates in E-verify, and for more information on E-verify, please contact DHS at 1-888-464-4218. LDH supports Louisiana’s commitment to being a State as a Model Employer (SAME) by promoting the recruitment, hiring, and retention of individuals with disabilities. Louisiana State Government represents a wide variety of career options and offers an outstanding opportunity tomake a differencethrough public service. With an array of career opportunities in every major metropolitan center and in many rural areas, state employment provides an outstanding option to begin or continue your career. As a state employee, you will earn competitive pay, choose from a variety of benefits, and have access to a great professional development program: Insurance Coverage More information can be found at https://info.groupbenefits.org/ Parental Leave– Up to six weeks paid parental leave More information can be found athttps://www.civilservice.louisiana.gov/Parental-Leave/Default.aspx Holidays and Leave – State employees receive the following paid holidays each year: + New Year's Day + Martin Luther King, Jr. Day, + Mardi Gras, + Good Friday, + Memorial Day, + Independence Day, + Labor Day, + Veteran's Day, + Thanksgiving Day and Christmas Day. ***** Additional holidays may be proclaimed by the Governor State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase. Retirement – State of Louisiana employees are eligible to participate in various retirement systems (based on the type of appointment and agency for which an employee works). These retirement systems provide retirement allowances and other benefits for state officers and employees and their beneficiaries. State retirement systems may include (but are not limited to): + Louisiana State Employees Retirement System (www.lasersonline.org). LASERS has provided this video (https://lasersonline.org/wp-content/uploads/2016/07/Your\_Retirement\_System.mp4) to give you more detailed information about their system + Teacher's Retirement System of Louisiana (www.trsl.org), + Louisiana School Employees Retirement System (www.lsers.net), among others 01 To ensure compliance with LDH Nepotism Policy#41, if you have any immediate family members that are currently employed by LDH, please list the name and relationship. Please type “N/A” if no immediate family members are employed by LDH. Required Question Employer State of Louisiana Address For agency contact information, please refer to the supplemental information above. Louisiana State Civil Service, Louisiana, 70802 Phone (866) 783-5462 Website http://agency.governmentjobs.com/louisiana/default.cfm Apply Please verify your email addressVerify Email