Deployment Technician
Insight Global
Job Description
The Deployment Technician plays a crucial role in our new hire refresh project. They are responsible for replacing and swapping PCs, building computers, shipping and collecting equipment, and deploying workstations for a Windows 11 buildout. Any machines incompatible with Windows 11 will be sent to this team to replace the old equipment with new equipment compatible for Windows 11. Additional responsibilities include:
Workstation Provisioning:
Assemble, configure, and provision workstations according to company standards.
Install operating systems, software applications, and necessary updates.
Set up user profiles, network connectivity, and security settings.
Ensure all hardware components (CPU, RAM, storage, etc.) function properly.
Inventory Management:
Maintain accurate records of equipment inventory.
Track serial numbers, asset tags, and other identifiers.
Coordinate with procurement and logistics teams for timely equipment delivery.
Deployment and Collection:
Deploy workstations to any equipment not on Windows 11, ensuring timely setup.
Collect and decommission old equipment from incompatible Win 11 machines.
Handle equipment transfers between departments or locations.
Documentation and Reporting:
Update provisioning documentation, including build procedures and checklists.
Generate reports on provisioning activities, inventory levels, and equipment status.
Collaboration:.
Communicate effectively with end-users during workstation deployments.
We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form (https://airtable.com/app21VjYyxLDIX0ez/shrOg4IQS1J6dRiMo) . The EEOC "Know Your Rights" Poster is available here (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf) .
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Skills and Requirements
-2+ years experience as a deployment technician
-Experience in hardware assembly, troubleshooting, and software installation
-Experience hands on handling laptop/ machine swaps/ PC Refreshes for Windows 11
-Ability to lift and move computer equipment (up to 50 lbs)
-Independent, self starter
-Can commute onsite 5 days/ week null
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.
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