**Responsibilities** As a Department Support Assistant, you’ll do a little bit of everything, assisting in the office side of the healthcare field. You’ll support a dedicated facility or department, helping patients by directing them to the proper location of facilitating their communication. A great attitude and can-do spirit is a must for this high visibility position! **Some of what you’ll do:** + Answers all calls coming into the laboratory and assists or directs the caller to the correct person. + Maintains laboratory supplies for Outreach Lab Customers. + Maintains employee binders. + Runs and resolves various reports for multiple areas of the Laboratory. + Acts as the mail room distributor for the lab. + Makes flyers, training sheets, and additional communication materials as needed. + Keeps up with the employee phone list and departmental phone list. + Edits and corrects billing information to ensure accurate billing process + Communicate test results, fax reporting, process verbal orders and contact customer’s related billing or testing question. + Follow up with patients or customers for any samples/tests in questions **Qualifications** Education/Licensure: High School Diploma or GED is required. 1 year lab experience preferred. **Overview** At CHI Health Creighton University Medical Center - Bergan Mercy, our focus is patient-centered care. Our level I trauma center and academic medical center campus is designed to heal the body, mind, and spirit of every person in a more comfortable, less stressful hospital environment. Our full range of medical services includes trauma services, heart and vascular care, emergency services, surgery, maternity, cancer care, and diagnostic imaging. **Pay Range** $15.00 - $20.33 /hour We are an equal opportunity/affirmative action employer.