**Employment Type:** Full time **Shift:** Day Shift **Description:** The Comprehensive Women's Health Center at Saint Francis Hospital & Medical Center in Hartford, CT, is looking for a candidate who has excellent interpersonal skills and embraces our team atmosphere. You would provide a wide range of administrative duties to ensure efficient daily operations within the Comprehensive Women’s Health Center. Responsible for performing all front-end administrative duties, including patient pre-registration, screening, check-in, and insurance verification. Manages work queues related to pre-registration, estimates and confirmations, processes co-pays and referrals to Financial Counseling, and ensures accurate documentation. Additional duties include appointment scheduling and general clerical support—all while maintaining a high level of professionalism and customer service. **What You Will Do:** + Greets and communicates with patients via phone or in person in a courteous professional manner identifying themselves and their department.. + Accurately registers patients ensuring that the information required is obtained confirming identity, address, phone numbers, PCP, insurance, co-pay and other pertinent information in order to complete patient registration. + Verifies active primary and secondary third-party payer insurance coverage eligibility with the payers via prescribes format. Collects co-payment at time of visit and proactively collects outstanding balances in order to improve point of service collection rate. Reconciles cash draw and balances monies at the end of day. + Distributes department correspondence (mail, fax) to appropriate sections. + Demonstrates flexibility by cross covering other positions within the various departments or sites when assigned. + Schedules patient appointments based on department protocols in order to maximize provider productivity. + Ensures immediate resolution of problems, concerns and complaints of patients, families, or visitors. + Demonstrates flexibility in work hours and locations based on the needs of the department and/or organization. **Position Hours:** 40 hours, Day Shifts **Minimum Requirements:** + High School Diploma or equivalent. College coursework in secretarial or medical sciences preferred. + Experience in patient registration, insurance verification or any equivalent combination of education and experience that would demonstrate acquisition of the knowledge/skill required to perform the duties of this position. + Excellent keyboard skills. Requires proficiency in a Windows based computer environment and Microsoft Office products. Accuracy and dependability required. + Must have the ability to work well with others in a very busy, close environment as well as independently with minimal supervision. + Demonstrates flexibility and working in a collaborative manner. **Top Reasons to Work at Trinity Health of New England:** + Our Mission and Core Values + Great benefits and Health Insurance Coverage-- even for Part Time! + Career growth and advancement potential + Award-winning Hospitals and Departments **Ministry/Facility Information:** Saint Francis Hospital is committed to exceeding the expectations of our patients and families by providing world-class service in a progressive, people-centered, compassionate health care environment.   We are licensed for 617 beds and 65 bassinets, are a major teaching hospital and the largest Catholic hospital in New England. **Our Commitment** Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law. Our Commitment to Diversity and Inclusion Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions. Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity. EOE including disability/veteran