Who We Are

At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.

The Role

Construct partnerships between the firm’s Client Partner Executive (CPE), clients, vendors, and subcontractor organizations, and manage the implementation of these partnerships. Manage global delivery by analyzing existing processes, assess the process flowcharts, identifying bottlenecks, and reviewing KPIs, then implementing Quality process metrics. Develop control frameworks that align with business requirements, including designing policies, procedures, and guidelines to ensure compliance with applicable regulations and to mitigate risks. Apply Financial Management and Forecasting Techniques to manage account performance including labor cost tracking and partnering with Financial Analysts to obtain cost and revenue data extracted from the company’s finance systems. Build account satisfaction through formulation, development, implementation, and delivery of technical and business solutions as specified in the contract or Statement of Work (SOW). Provide account leadership to the service delivery team and develop program, project, product, and business strategies, implementing resulting solutions to meet contract deliverables. Manage cost, schedule, and service deliverables as they relate to the delivery organization. Support the CPE in identifying growth opportunities and contract profitability, own service delivery quality and is responsible for tracking and reporting service level attainment and objectives (SLAs/SLOs). Utilize: Project Management Framework, Kyndryl Bridge, Power BI, ServiceNow, Enterprise Design Thinking.

Full time employment, Monday – Friday, 40 hours per week, $155,542.00 per year

#LI-DNI 

Who You Are

Master’s degree or equivalent in Computer Systems, Computer Science or a related field and one (1) year as a Project Manager, Program Manager or related work experience.

Employer will accept a Bachelor's degree in Computer Systems, Computer Science or a related field plus five (5) years of progressive post-baccalaureate experience in lieu of a Master’s degree and one (1) year as a Project Manager, Program Manager or related work experience.

Must have 1 year of experience utilizing:

· Project Management Framework;

· Kyndryl Bridge;

· Power BI;

· ServiceNow; and

· Enterprise Design Thinking.

The position requires travel to various unanticipated worksite locations throughout the U.S. When not required on-site, 100% telecommuting permitted.

Any suitable combination of education, training, or experience is acceptable.

Being You

Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way.

What You Can Expect

With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations.  At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.

Get Referred!

If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.