Delivery Opinion (DO) and Delivery Assurance (DA)

  

This role has been designed as ‘’Onsite’ with an expectation that you will primarily work from an HPE partner/customer office.

Who We Are:

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.

Job Description:

   

Job Description

HPE Operations is our innovative IT services organization. It provides the expertise to advise, integrate, and accelerate our customers’ outcomes from their digital transformation. Our teams collaborate to transform insight into innovation. In today’s fast paced, hybrid IT world, being at business speed means overcoming IT complexity to match the speed of actions to the speed of opportunities. Deploy the right technology to respond quickly to market possibilities. Join us and redefine what’s next for you

This role has been designed for Delivery Opinion and Deal Assurance for MS InCountry – Onsite Support.

This role is responsible for reviewing pre-bid solution documentation to assess delivery feasibility and assign a delivery risk rating, along with identifying associated risks and issues. The objective is to effectively manage delivery risk, safeguard profitability goals, and provide business decision-makers with accurate, actionable insights to enable informed decisions.

(DOSO primarily focuses on internal processes, governance, and documentation, whereas this role’s responsibilities begin from the Pre‑Bid stage and continue through deal closure and handover to Managed Services delivery for Delivery Opinion and Assurance support. The candidate must have strong Managed Services experience, including In‑Country, Onsite, or On‑Premise support, to effectively evaluate delivery feasibility during the bid cycle).

What you will do:

Responsibilities for this role include but are not limited to:

Engages from the Pre‑Bid stage of each opportunity or dealCollaborates closely with Pursuit teams, Solution Architects, and customers to ensure alignment throughout the bid lifecycle

Key Responsibilities

Solution & Delivery Feasibility AssuranceAssess if the solution is realistic, scalable, and implementable within:Cost assumptionsWorkforce availabilityTransition timelinesTechnology readinessValidate that delivery organizations can support commitments post‑contractConfirm that delivery dependencies are documented (client vs vendor)financial & Commercial ValidationValidate:Pricing structureCost modelsMargin expectationsFinancial risksRevenue recognition alignmentEnsure commercial constructs (e.g., T&M, FPP, outcome‑based) are aligned to delivery capabilityAssess service credit exposure vs. cost to serve

Contract & Compliance AssuranceReview key contractual sections for delivery impact:SLAs & penaltiesTermination clausesChange managementLiability termsData privacy/security requirementsEnsure contract language matches: The solutionTransition planOperating modelResource assumptions

Transition Readiness & Operationalization AssuranceValidate transition plan duration, approach, staffing & cost.Check readiness for:Knowledge transferTools & technology setupOnboardingClient access dependenciesEnsure steady‑state achievements are realistic.Executive Reporting & Deal RecommendationPrepare and present deal assurance report to leadership during SOAR /Deal approval process.Recommend:Go / No-Go / Conditional GoAct as an active deal approver in SFDCProvide independent view on:Probability of successKey risksRequired leadership decisionsTrack closure of pre-sign-off issues and conditions.Collaboration with Sales, Solutioning & DeliverySPOC for:SalesSolution architectsPricing teamsDelivery leadersLegal & commercialFacilitate smoother communication and issue resolutionAchieve a balanced deal—competitive but executable

Summary of the Role :Deal risk assessment reportCommercial & delivery viability scorecardsContract risk summaryMargin sensitivity analysisTransition viability assessmentExecutive Go/No‑Go recommendationClosure plan for identified risks

What you need to bring:

Skills & QualificationsStrong understanding of IT Managed Services INCountry Delivery (Onsite/Onprem), Managed Services Execution & Delivery Operations.Expertise in risk assessment, financial modelling, and deal assurance frameworks.Excellent analytical, communication, and stakeholder management skills.Ability to work under tight timelines and influence decisions effectively.

Preferred Experience12+ years in IT Managed services in Onsite/InCountry Deals, delivery management, or deal assurance roles.Strong customer‑facing experience including stakeholder management, requirement gathering, and leading client discussionsExperience in large-scale onsite/On-prem Managed Services execution.Familiarity with industry standards (ITIL, PMP, P2P, ISO frameworks).

Certification – PMP Certified , ITIL Certification (preferred in Service Operations)

Key Performance Indicators (KPIs)Accuracy of InCountry (Onsite/Onprem) delivery risk ratings vs. actual delivery outcomes.Compliance with guardrails and approval matrix.Timeliness of pre-bid reviews and opinion issuance.Margin realization vs. bid plan post-deal execution.

Additional Skills:

Accountability, Accountability, Active Learning, Active Listening, Bias, Business Growth, Change Management, Client Expectations Management, Coaching, Creativity, Critical Thinking, Cross-Functional Teamwork, Customer Centric Solutions, Customer Experience (CX), Customer Feedback, Customer Lifetime Value, Customer Relationship Management (CRM), Design Thinking, Empathy, Follow-Through, Growth Mindset, Infrastructure as a Service (IaaS), Intellectual Curiosity (Inactive), Long Term Planning, Managing Ambiguity {+ 5 more}

What We Can Offer You:

Health & Wellbeing

We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.

Personal & Professional Development

We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.

Unconditional Inclusion

We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

Let's Stay Connected:

Follow @HPECareers on Instagram to see the latest on people, culture and tech at HPE.

#india#operations

Job:

Services

Job Level:

Expert

    

    

HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: Equal Employment Opportunity.

Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities.

   

HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.

   

No Fees Notice & Recruitment Fraud Disclaimer

 

It has come to HPE’s attention that there has been an increase in recruitment fraud whereby scammer impersonate HPE or HPE-authorized recruiting agencies and offer fake employment opportunities to candidates.  These scammers often seek to obtain personal information or money from candidates.

 

Please note that Hewlett Packard Enterprise (HPE), its direct and indirect subsidiaries and affiliated companies, and its authorized recruitment agencies/vendors will never charge any candidate a registration fee, hiring fee, or any other fee in connection with its recruitment and hiring process.  The credentials of any hiring agency that claims to be working with HPE for recruitment of talent should be verified by candidates and candidates shall be solely responsible to conduct such verification. Any candidate/individual who relies on the erroneous representations made by fraudulent employment agencies does so at their own risk, and HPE disclaims liability for any damages or claims that may result from any such communication.