Mongkok, Kowloon, Hong Kong
14 hours ago
Delivery Lead - Hang Seng Insurance - Hang Seng Bank (HK)

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Insurance

Hang Seng Bank was one of Hong Kong's bancassurance pioneers with insurance business footprint started since 1965. Over the years, Hang Seng Bank has been committed to serve its customers by providing full spectrum of insurance products including Life Insurance manufacturing, distribution of General Insurance and Medical products, and MPF business.

Insurance is a fast-growing business and is one of the key drivers of Hang Seng Bank. As a well-established insurance entity, we take care of every need of our customers with an optimized service excellence through the Bank’s retail and commercial network, with a dedicated team of professionals in place

We are currently seeking a high caliber professional to join our department asDelivery Lead who can shape and drive the outcomes of the Agile Team they work in and manage the IT investment portfolio for Value Stream. You will be working closely with Product Owner and IT Lead in driving within the Agile Team on capabilities delivery to align with Business objectives.

Responsibilities:

Drive the development of Insurance manufactory platform and customer journey transformation plans to achieve business goal.

Lead and manage the progress of key Insurance initiatives through agile value streams and collaboration with Global teams, internal groups, local teams and external suppliers.

Collaborate with Insurance business units on IT Projects prioritisation based on the business case to optimise IT resources usage, and liaise with Insurance (Global) and WPB on overall IT budget management, resources allocation and prioritisation amongst all HSIC projects. Review and track business benefits of Insurance IT / transformation initiatives.

Provide governance of transformation projects and coordinate related governance meetings to oversee all HSIC’s infrastructure, operations, technology, change initiatives, and the relationships with Global Functions and IT Teams as necessary to execute corresponding activities.

Work with respective HSIC business units to identify process streamlining and re-engineering opportunities, oversee and report on project progress and respective benefits as appropriate.

Lead the team to develop strong business focus when implementing various manufacturing platform and customer journey transformation initiatives to achieve the intended business outcomes. Ensure all control measures relevant to the job responsibilities are undertaken to minimise the risk exposure of the company.

Manage operational risks including the identification, assessment, mitigation and controls, loss identification of, and reporting on those risks.

Taking primary accountability to manage company level IT investment portfolio to ensure:

Annual IT budget plan is well defined, aligned and communicated with Global/ WPB Project Management Office and related stakeholders

Business outcome and key objectives are clearly linked with the planned capabilities/ features

IT resources are interlocked within the budget and recharge as per agreed schedule and plan

Proper governance on change management control and tracking of business outcome

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