**Introduction** Joining the IBM Technology Expert Labs teams means you'll have a career delivering world-class services for our clients. As the ultimate expert in IBM products, you'll bring together all the necessary technology and services to help customers solve their most challenging problems. Working in IBM Technology Expert Labs means accelerating the time to value confidently and ensuring speed and insight while our clients focus on what they do best—running and growing their business. Excellent onboarding and industry-leading learning culture will set you up for a positive impact, while advancing your career. Our culture is collaborative and experiential. As part of a team, you will be surrounded by bright minds and keen co-creators—always willing to help and be helped—as you apply passion to work that will positively impact the world around us. **Your role and responsibilities** BM® Sterling B2B Integrator helps companies integrate all their complex B2B and EDI processes across partner communities in a single gateway. It provides a flexible platform, available on premises or through hybrid cloud, that supports data transformation and most communication protocols; secures your B2B network and data; provides certified container support; and achieves high availability for operations with IBM Sterling Global Mailbox. B2B Integrator enables you to reduce costs by consolidating on a single platform and automating B2B processes across enterprises, while providing governance, adherence to standards and visibility for those processes. * Hands-on management of IBM Sterling B2B Integrator, IBM Sterling File Gateway, IBM Sterling Secure Proxy, IBM Sterling External Authentication Server, IBM Sterling Control Center Monitor, and IBM Sterling Connect Direct. * Continuous evaluation of system health and performance optimization. * Design, configure/develop and maintain messaging communication and processing flows. * Provide, administer and maintain secure environments for development and testing. * Maintain system, interface, and configuration documentation. * Provide issue management, resolution and technical support; systems, flow and translation issue determination, troubleshooting, * and customer interaction as necessary * Conduct appropriate change, performance and capacity management. * Respond to EDI and communication (AS2/FTP/SFTP/ebXML/OFTP2/Web Service) subsystem monitoring alerts. * Disaster recovery design, implementation and testing. **Required technical and professional expertise** * 2+ years' hands-on experience with administering IBM Sterling B2Bi. * 2+ years' Linux including shell scripting and Python and Java. * 2+ years' RDBMS concepts including SQL and adhoc report generation. * 2+ years' XML, DTD, XPATH and other XML entities. * 2+ years' EDI (EDIFACT, X12). **Preferred technical and professional experience** * Proficient with IBM Sterling B2Bi, UNIX, and RDBMS/SQL. * Working knowledge of EDI (EDIFACT, X12, Flat File, XML). * Familiarity with partner onboarding. * Familiarity with networking concepts is a must. * Familiarity with SSH keys, pgp keys and digital certificates is a preferred skill. * Experience and understanding of change and patch management. * Experience with Sterling upgrades and patching is must. * Demonstrable motivation and initiative in working with a global operations team. * Demonstrable problem-solving skill. * Job requires flexibility. There are shifts, person should be flexible. IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.