The Debt Settlement Specialist will be responsible for servicing clients with past due account status issues.

In the Role

Negotiate with authorized third parties and customers via telephone regarding past due accountsInvestigating, researching & tracking consumer information - Negotiate payments & settlements on customer accountsQualifying consumers for payment plans by gathering full and complete informationMaintaining compliance with FDCPA and state regulationsMonitor delinquent accounts for status updates and follow up with consumers and authorized third parties if needed.Using online tools to research information on accountsTaking inbound calls from customers and third parties regarding the status of an active or inactive accountMaintaining account documentation and follow up as necessaryProvide outstanding customer service to customers, 3rd parties, and OneMain employeesPrioritizing assigned work to align with business and company needs

Requirements

High School Diploma or GEDCollection experience preferred but will train highly motivated individual with sales experienceStrong phone, communication and negotiation skillsAbility to work well under pressure and meet goals in a fast-paced environmentQuick thinker with creative research skillsProficiency with Internet and basic MS Office applicationsAbility to maintain confidentiality with sensitive information

Location: Fort Mill, SC

Who we Are

OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we’ve looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future.

Driven collaborators and innovators, our team thrives on transformative digital thinking, customer-first energy and flexible work arrangements that grow lives, careers and our company. At every level, we’re committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There’s never been a better time to shine with OneMain.

Because team members at their best means OneMain at our best, we provide opportunities and benefits that make their health and careers a priority. That’s why we’ve packed our comprehensive benefits package for full- and some part-timers with: 

Health and wellbeing options for team members and their dependentsUp to 4% matching 401(k)Employee Stock Purchase Plan (10% share discount)Tuition reimbursementContinuing educationBonus eligiblePaid time offPaid volunteer time And more