9/26/2025 11:55 PM Pacific
Date Posted 9/9/2025 Contact Human ResourcesNumber of Openings 1 Salary Single Rate
$173,004 Annually Add'l Salary Info Starting salary is $173,004 (Annually) Length of Work Year see in job descripton Employment Type Full Time Job Description / Essential Elements: Print
El Camino College
Dean, Student Support Services
Req: A2526-009
Division: Student Support Services
Close Date: Friday, September 26, 2025 at 3:00 p.m.
Complete job description and application available online at: https://elcamino.igreentree.com/css_academic
KEY ROLES/RESPONSIBILITIES
Under direction of the Vice President of Equity and Student Services, exercise overall leadership of the Student Support Services Division providing functional supervision over assigned positions. Provide vision and leadership to develop, organize and implement the Division's goals and objectives; plan, develop, organize schedule, direct, improve and evaluate the department's programs, services, and activities; and provide oversight, development, and coordination of all elements of the areas assigned, including EOPS/CARE, CalWORKs, NextUP, and Guardian Scholars (Foster Youth), Veterans Services, Special Resources Center, Student Health Services & Wellness, and Warrior Safety Network. Evaluate and improve processes within Student Support Services to assure that all services provided to students are prompt, efficient, and promote student retention and success.
Foster a culture of collaboration, mutual respect, innovation, and continuous improvement throughout the departments and Division; lead by example; actively participate in and support College-wide shared governance components and activities and other collaborative processes; encourage professional excellence among assigned staff; and promote, foster, and facilitate an organizational culture of customer service, teamwork, and innovation.
FUNCTIONAL RESPONSIBILITIES: Job Level
The following duties and responsibilities are typical for this position. Incumbents may not perform all the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices.
For a full listing of duties and work expectations, please refer to the job description located at Dean-Student-Support-Services.pdf
Plan, organize, coordinate, and direct the operations and activities of the Student Support Services Division, including meeting compliance requirements, filing reports, managing budgets, monitoring timelines, and ensuring quality outcomes.
Manage the development of programs and services designed to assure that students receive the support needed to successfully transition into college and complete their program of study. Evaluate the effectiveness of student support services and programs and provide clearly written reports and analyses when requested or appropriate.
Assure collaboration between student services and academic divisions to prudently use staff and fiscal resources to provide students with the support needed to succeed. Facilitate internal partnerships between and among other student services areas, Academic Affairs, and Administrative Services.
Assure the provision of a student-centered, customer-service oriented environment for the delivery of Division functions and promote such an environment across campus. Provide leadership in the use of technology to assure the effectiveness and efficiency of student support services operations.
Recommend and participate in the development of policy as necessary for the College to properly implement effective student support programs.
Regularly analyze Division staffing needs, lead the Division in its faculty and staff prioritization process and make recommendations to the Vice President of Equity and Student Services. Hire, supervise and evaluate assigned staff, faculty, and provide for appropriate staff and faculty development, assuring compliance with the College's personnel policies, procedures, and practices. Set priorities for resource needs and identify resources for development through grants and alternative sources when appropriate.
May chair the Student Services Program Review Committee and provide oversight for the Service Area Outcome assessment process. Advance institutional effectiveness measures by ensuring that Service Area Outcomes (SAOs) are written and assessed; all program review and annual planning documents are completed in a timely manner utilizing appropriate metrics.
Administer and manage a behavioral intervention team to oversee the case management and team meetings for a student mental health intervention program.
Act as the alternate ADA/504 accommodations point of contact for students who wish not to use the services of the Special Resource Center for reasonable accommodations.
Be an involved participant on the Vice President's management and leadership teams; collaborate with other managers within the area in the development of area plans and priorities.
ORGANIZATION MANAGEMENT
1. Maintain up-to-date knowledge of the regulations, policies, requirements, and eligibility criteria for assigned programs and ensure compliance with the College's policies, procedures, and practices.
2. Strengthen processes, programs, and services through the effective and efficient use of assessment, program review, planning, and resource allocation. Establish priorities in conjunction with the College's comprehensive planning and budgeting guidelines. Develop and implement an organizational structure that maximizes utilization of resources and ensures effective and efficient delivery of services.
3. Train, supervise, motivate, and evaluate the performance of managerial, professional, operational, technical, and support personnel as assigned; recommend transfers, reassignment, termination, and disciplinary actions as needed; delegate and review assignments and projects; evaluate work products and results, develop appropriate procedures to accommodate need for information and assistance; establish and monitor timelines and prioritize work. Monitor employee performance on a regular basis and provide coaching for performance improvement and/or development as needed. Anticipate, prevent, and resolve conflicts under areas of supervision.
4. Plan for efficient and appropriate use and security of assigned facilities; assure compliance with health and safety regulations.
5. Work with Information Technology personnel on a continual basis to enhance and improve relevant computer systems. Learn and apply emerging technologies to perform duties and provide services in an efficient, organized, and timely manner. Work to modernize infrastructure and technological resources to facilitate a positive learning and working environment and promote student success.
6. Perform other duties as assigned.
REQUIRED QUALIFICATIONS
MINIMUM QUALIFICATIONS
Education: Master's degree
Experience: One (1) year of formal training, internship, or leadership experience reasonably related to the administrator's administrative assignment.
DESIRED QUALIFICATIONS
Desirable Education: Master's degree in a student focused discipline or the equivalent.
Desirable Experience: Three (3) years of administrative experience in student support programs. Direct experience in grant-funded project/program management at the federal and/or state level in a similar community college setting.
Knowledge/Areas of Expertise:
Experience managing complex projects/programs and/or federal contracts (including budgets and reporting) in a higher education setting.
Effective principles, practices and techniques involved in development, implementation, and evaluation of student services programs, plans, goals, and objectives.
Abilities/Skills:
Effectively plan, organize, coordinate, and direct the activities and operations of the Student Support Services Division.
Effectively provide a safe and secure working and learning environment for students to achieve their full potential.
WORK ENVIRONMENT AND PHYSICAL DEMANDS
The work environment and physical demands described here are representative of those required by an employee to perform the essential functions of this job successfully.
Note: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work Environment
Standard office setting. Duties are performed primarily in an office environment while sitting at a desk or computer workstation. Incumbents are subject to extensive contact with students, faculty, and staff with frequent interruptions, noise, and demanding timelines. At least minimal environmental controls to assure health and comfort. Frequently involves working non-standard, evening, and weekend hours.
Physical Demands
Incumbents regularly sit or stand for long periods, travel short distances on campus on a regular basis, travel to various locations to attend meetings and conduct work, use hands and fingers to operate an electronic keyboard or other office machines, reach with hands and arms, speak clearly and distinctly to answer telephones and to provide information; see to read fine print and operate computer; hear and understand voices over telephone and in person; and lift, carry, and/or move objects weighing up to 25 pounds.
* Previous employment performed in a different public retirement system may allow eligibility to continue in the same retirement system.
CLOSING DATE: Friday, September 26, 2025 at 3:00 p.m.
SALARY Starting salary is $173,004 (Annually). Generally, new employees start at the first step on the salary schedule. Advanced salary placement may be considered on a case-by-case basis. Salary increases are granted on the first day of the month following each year of service, until Step F is reached ($200,580 annually).
CONDITIONS OF EMPLOYMENT
Full-time, 12-month, educational administrator position. Educational Administrators are employed on an initial one-year contract stating terms and conditions of employment. Contracts are subject to renewal and board approval to confirm continued employment.
Administrators may work all or a portion of the work days that fall between December 25 and January 1. Administrators may also use their accrued vacation days to cover all or a portion of the work days that fall between December 25 and January 1.
Offer and acceptance of employment is subject to verification of all information provided on the employment application, credential(s), and transcripts. Candidates selected for employment must agree to be fingerprinted, submit a Certificate of the Tuberculosis Risk Assessment and/or Examination, provide proof of eligibility for employment in the United States, and present a valid Social Security card upon hire.
ADA ACCOMMODATIONS
Applicants with disabilities requiring special accommodations must contact the ADA Compliance Officer at least five (5) working days prior to the final filing date: ADA Job Applicant Accommodation Request (maxient.com)
BENEFIT HIGHLIGHTS
Health, Life, Dental and Vision Insurance
The College provides a diversified insured benefit program for all full-time employees, including medical, dental, vision and life insurance. Dependent medical, dental, and vision insurance is available, toward which both the College and the employee contribute.
Sick Leave and Disability
Paid sick leave is granted equal to one day for each month of service. Sick leave days may be accumulated indefinitely. Rather than State Disability Insurance.
Retirement
Full-time employees contribute a percentage of their regular salary to the Public Employees Retirement System (PERS) and Social Security. Previous employment performed in a different public retirement system may allow eligibility to continue in the same retirement system.
Summer Work Hours
During the summer, employees work eight 32-hour work weeks with full pay.
TO APPLY
An applicant must submit the following by the closing date:
Online application: Employment Opportunities | El Camino College | Torrance, CA
Cover letter describing how applicant meets the qualifications.
Resume including educational background, professional experience, and related personal development and accomplishments.
Pertinent transcripts (PDF format only) as stated in the required qualifications. (Unofficial computer-generated academic records/transcripts must include the name of the institution and degrees awarded to be acceptable.) Multiple page transcripts must be loaded as ONE PDF document.
Foreign Transcripts: Transcripts issued outside the United States of America require a course-by-course analysis with an equivalency statement from a certified transcript evaluation service verifying the degree equivalency to that of an accredited institution within the USA. For information on transcript evaluation services, please visit: http://www.ctc.ca.gov/credentials/leaflets/cl635.pdf.
IMPORTANT NOTE: Documents submitted or uploaded for a previous position cannot be reused for other positions. You must submit the required documents for each position you apply for by the closing date. Failure to do so will result in an incomplete application. Applications with an incomplete status will not receive consideration. You may check the status of your application online.
If you need assistance you may call 310-660-3593 Ext. 3807 between the hours of 8:00 a.m. and 4:00 p.m., Monday through Friday or by email at hr@elcamino.edu.
Due to the large volume of calls received on closing dates, we highly recommend that you do not wait until the last day to apply so that we may assist you with questions or technical matters that may arise. Give yourself sufficient time to complete the profile, which may take 45 minutes or more. Positions close promptly at 3:00 p.m. PST (pacific standard time).
JEANNE CLERY ACT COMPLIANT
In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, El Camino College has published an Annual Security Report, and all required statistical data. These publications include Clery crime statistics for the previous disability three years relevant to El Camino College classes and activities, in addition to institutional policies concerning campus safety and security. The information is also available in printed form in the lobby of the Police Department and in select locations on campus. Upon request, the Campus Police Department can provide or mail out copies of this publication. Contact them at 310-660-3100.
EL CAMINO COLLEGE IS AN EQUAL OPPORTUNITY EMPLOYER
The El Camino Community College District is committed to providing an educational and employment environment in which no person is subjected to discrimination on the basis of actual or perceived race, color, ancestry, national origin, religion, creed, age (over 40), (mental or physical), sex, gender (including pregnancy and childbirth), sexual orientation, gender identity, gender expression, medical condition, genetic information, marital status, military and veteran status, or retaliation; or on any other basis as required by state and federal law.
Requirements / Qualifications
For more information on Requirements/Qualifications, please contact the employer.
Comments and Other InformationFor more information on Comments and Other Information, please contact the employer.
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