Rivertown Toyota is part of the fast growing Group 1 Automotive, a leader in automotive retail. We are looking to add a qualified Dealership Document Processor to our team.
Group 1 is a Fortune 250 company that offers a team environment, great benefits and ongoing training and support for its associates. If you are in alignment with our values of integrity, transparency, professionalism and teamwork - now might be the time for you to accelerate your career as part of the best company in automotive retail. Apply today or refer a qualified friend.
Role Overview:
This position is customer-facing and requires the ability to work closely with our Dealership Sales and Management team to ensure customer satisfaction and sales metrics are met while guiding customers through the buying process as it relates to receiving full payment or arranging vehicle financing and the required documents necessary to complete retail vehicle sales.
If you are a passionate professional who is confident and self-motivated with superior customer service skills, we invite you to apply. You will have the ability to make an impact and shape your career with a company that is passionate about growth.
In addition to competitive pay, we offer our associates the following benefits:
Competitive pay structureMedical, Dental & Vision insuranceLife, Disability Insurance, Flexible Spending Account, Health Savings Account, etc.401(k) with company match & Employee Stock Purchase Program (ESPP)Employee Referral ProgramEmployee Vehicle Purchasing ProgramVacation & Sick Days
Responsibilities
Load deal into the virtual queue and initiate Zoom call for Virtual Finance ManagerTurn customer over to the Virtual Finance Manager and set customer expectations for the VFI processBe an influence to customers for products offered by Virtual Finance ManagerAccurately prepare all federal, state, and dealer paperwork related to the transaction and submit to the dealership’s Accounting Department in a timely mannerProvide resolution on document issues with the accounting office to include paperwork errors and held offerings.Process and monitor the funding of related finance contracts within an established time limit.Secure and finalize transactions in a legal and ethical manner while maintaining a high level of productivity.Must be able to work in a fast-paced environment, have strong attention to detail and possess excellent communication skills. Proficiency with common computer programs and systems which integrate with both dealership and financial institutions. Establish and maintain strong relations with our accounting, sales and managers.Demonstrates behaviors consistent with the Company’s Values in all interactions with coworkers and vendors.
Qualifications
Must have prior experience working in Sales, Service or F&I departments of DealershipsStrong verbal, written and intrapersonal skills with adeptness in dealing with individuals at all levels inside and outside the organizationHighly self-motivated with top-notch customer facing skillsGreat attitude with high-energy personalityProfessional appearance and work ethicAbility to work a flexible schedule, including nights and weekendsDarwin and CDK experience a plus
*All applicants must pass pre-employment testing to include: background checks, MVR, and drug testing in order to qualify for employment*
Group 1 Automotive is an Equal Employment Opportunity employer and participates in E-Verify
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