Job Description

​WHAT YOU’LL DO​ 

As Trade & Customs Manager, you’ll lead local trade and customs operations, ensuring smooth and compliant international goods flows. Your key responsibilities include: 

Managing daily trade & customs preparations, including customs clearance and documentation for commercial and non-commercial goods Driving process improvements and sustainability in local customs operations Maintaining and updating local SOPs for trade and customs  Leading and developing the Trade & Customs team Overseeing trade budgets, cost monitoring, and invoice reviews Conducting tenders and negotiations for local trade and customs contracts Ensuring compliance with global customs frameworks in close collaboration with Regional and Central teams Supporting customs valuation in coordination with Tax and Accounting Managing customs brokers, local transport service providers, and acting as the main contact for customs authorities Monitoring performance metrics and ensuring alignment with global KPIs Handling post-entry reviews and following up on compliance issues 

 

WHO YOU’LL WORK WITH​ 

You’ll collaborate closely with cross-functional teams and key stakeholders to ensure compliant, efficient, and cost-effective trade and customs operations across the region. Your main collaboration partners will be: 

Regional Trade & Customs teams Central Trade & Customs teams Customs brokers Transport service providers DC teams Tax teams Accounting & Finance teams 

 

WHO YOU ARE​ 

We are looking for people with…​ 

High-level expertise in operational customs, ideally gained in a senior trade/customs role (e.g., customs broker or advisor) Deep understanding of trade compliance, customs procedures, and logistics operations, including local customs regulations Strong operational excellence to meet performance standards in customs, logistics, and supply chain processes Solid commercial and financial acumen to manage budgets, conㅅtrol costs, and align with global financial targets 

And people who are…​ 

Proven ability to collaborate effectively across internal and external stakeholders to ensure smooth operations Extensive experience in problem-solving and decision-making to resolve operational challenges efficiently Excellent communication skills to lead teams and manage relationships with stakeholders at all levels 

 

WHO WE ARE​ 

H&M Group is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices, and sustainable solutions. We want to liberate fashion for the many, and our customers are at the heart of every decision we make.​ 

We are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together, we want to use our power, our scale, and our knowledge to push the fashion industry towards a more inclusive and sustainable future. ​ 

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WHY YOU’LL LOVE WORKING HERE ​ 
At H&M Group, we are proud to be a vibrant and welcoming company. We offer our employees attractive benefits with extensive development opportunities around the globe. ​ 

Employee discount card, usable for all H&M Group brands both in stores and online  Inclusion in the H&M Incentive Program (HIP) 

 

JOIN US​ 

Our uniqueness comes from a combination of many things – our inclusive and collaborative culture, our strong values, and opportunities for growth. But most of all, it’s our people who make us who we are.​ 

This is a full-time role located in Yeoju-si with a local contract. The Trade & Customs Manager is reporting to the Regional Transport & Trade Operations Manager. 

Sounds interesting? Apply by sending in your CV in English as soon as possible. Due to data policies, we only accept applications through the career page. ​ 

Take the next step in your career together with us. The journey starts here.​ 

*We are committed to a recruitment process that is fair, equitable, and based on competency. We therefore kindly ask you to not attach a cover letter in your application.​ 

Additional Information

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