DeSoto, TX, 75115, USA
4 days ago
DC LP Manager
About the Role As Distribution Center (DC) Loss Prevention Manager, you will lead a team of 10-14 associates and focus on DC operational execution and theft investigation tactics. What You’ll Do + Reduce shortage through external theft awareness, deterrence and successful resolution + Provide consistent coaching and recognition to motivate the hourly Loss Prevention team to achieve external productivity goals + Execute effective shortage awareness and reduction strategies to minimize external theft to achieve assigned inventory goals + Manage all physical and building security needs + Identify, investigate and successfully resolve Organized Retail Crime (ORC) cases within an assigned market + Lead all aspects of internal theft investigations within an assigned market + Review exception reports, regularly develop productive leads, manage surveillance activities, successfully resolve DA cases + Oversee case file quality control as the Internal Captain for all stores + Conduct thorough investigations and internal interviews focused primarily on cash and/or merchandise theft + Deliver ongoing internal theft training to Loss Prevention associates and build a culture of honesty in all stores through proactive awareness training with store leadership + Partner with field and Corporate leadership teams to problem solve, troubleshoot and achieve organizational goals + Conduct store visits, inspect Best Practice execution, monitor compliance with approved directives and provide constructive and actionable feedback + Act as a liaison between Kohl’s and law enforcement, professionally representing Kohl’s in legal proceedings as needed + Assist with recruiting, hiring, onboarding and other mandatory training + Provide consistent coaching and recognition to inspire and motivate the hourly team to achieve all performance goals + Participate in writing and administering annual reviews and identify performance and behavioral issues + Additional tasks may be assigned What Skills You Have Required + 2+ years of retail Loss Prevention experience + Supervisory experience + Strong time management, communication and interpersonal skills + Successful completion of Kohl's internal interview certification process + Strong communication skills + Ability to build lasting partnerships across all Logistics and Retail divisions Preferred + Previous project management experience + Ability to manage a large number of projects at once + Ability to react quickly to senior-level reporting requests + Strong organizational skills + Proficiency in Microsoft Excel Special Requirements + Experience managing multiple locations
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