DC LP Manager
Kohl's
About the Role
As Distribution Center (DC) Loss Prevention Manager, you will lead a team of 10-14 associates and focus on DC operational execution and theft investigation tactics.
What You’ll Do
+ Reduce shortage through external theft awareness, deterrence and successful resolution
+ Provide consistent coaching and recognition to motivate the hourly Loss Prevention team to achieve external productivity goals
+ Execute effective shortage awareness and reduction strategies to minimize external theft to achieve assigned inventory goals
+ Manage all physical and building security needs
+ Identify, investigate and successfully resolve Organized Retail Crime (ORC) cases within an assigned market
+ Lead all aspects of internal theft investigations within an assigned market
+ Review exception reports, regularly develop productive leads, manage surveillance activities, successfully resolve DA cases
+ Oversee case file quality control as the Internal Captain for all stores
+ Conduct thorough investigations and internal interviews focused primarily on cash and/or merchandise theft
+ Deliver ongoing internal theft training to Loss Prevention associates and build a culture of honesty in all stores through proactive awareness training with store leadership
+ Partner with field and Corporate leadership teams to problem solve, troubleshoot and achieve organizational goals
+ Conduct store visits, inspect Best Practice execution, monitor compliance with approved directives and provide constructive and actionable feedback
+ Act as a liaison between Kohl’s and law enforcement, professionally representing Kohl’s in legal proceedings as needed
+ Assist with recruiting, hiring, onboarding and other mandatory training
+ Provide consistent coaching and recognition to inspire and motivate the hourly team to achieve all performance goals
+ Participate in writing and administering annual reviews and identify performance and behavioral issues
+ Additional tasks may be assigned
What Skills You Have
Required
+ 2+ years of retail Loss Prevention experience
+ Supervisory experience
+ Strong time management, communication and interpersonal skills
+ Successful completion of Kohl's internal interview certification process
+ Strong communication skills
+ Ability to build lasting partnerships across all Logistics and Retail divisions
Preferred
+ Previous project management experience
+ Ability to manage a large number of projects at once
+ Ability to react quickly to senior-level reporting requests
+ Strong organizational skills
+ Proficiency in Microsoft Excel
Special Requirements
+ Experience managing multiple locations
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