Key responsibilities and tasks for this role:

1. Customer and Danone Masterdata and Information Alignment:

    - Ensure all Masterdata for the Master Stock List, NDD’s/NOD’s, and lead times are aligned.

    - Conduct regular audits to maintain alignment.

    - Ensure all deals and promotions are visible.

2. Monitor Stock Levels:

    - Monitor in-store stock levels daily and take action to address any shortages.

    - Placing orders per store according to NDD

    - Collaborate with the merchandising partner and stores to verify the accuracy of stock on hand reports weekly.

    - Escalate any ongoing stock level discrepancies to the Danone Key Account Manager, merchandising partner, and identified customer resources.

3. Joint Demand and Supply Planning:

    - Work on collaborative planning processes and agree on specific planning parameters.

    - Collaborate closely with stores, sales, and the merchandising partner to ensure anticipated demand changes due to peaks and promotions are communicated and executed correctly in-store (including price flashes, etc.).

4. Single Point of Contact:

    - Serve as the single point of contact for interaction between the store and Danone at an operational level.

    - Follow up on supply chain and order queries raised by stores.

5. Continuous Improvement:

    - Meet with key stakeholders monthly to drive continuous improvement opportunities.

    - Identify root causes and initiate process changes or projects to address problem areas.

6. Customer Service Projects:

    - Communicate effectively with all relevant stakeholders on an ongoing basis.

    - Provide regular updates to management on progress versus plans.

    - Identify potential risks and develop a risk management plan.