Job details

Job Role

Systems Engineer - US

Work Location

Freehold, NJ

State / Region / Province

New Jersey

Country

USA

Skills

Technology|Infrastructure-DataCenter|IT Operations

Domain

Delivery

Interest Group

Infosys Limited

Company

ITL USA

Requisition ID

142303BR

Salary min

61248

Salary max

85045

Infosys is seeking a Network Datacenter H&F Engineer. This role requires close partnership and collaboration with other Engineers and Subject Matter Experts.

Required Qualifications:

Candidate must be located within commuting distance of Freehold, NJ or be willing to relocate to the area. This position may require travel in the US.Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.At least 6 months of Information Technology experience.At least 6 months of experience with Hands and feed support for Data Center operations.Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time.Candidates must be available to work onsite on a Rotating / Flexible shift timings at respective Datacenter to provide. It includes both On demand onsite support, and extended shift coverage as needed.Candidate must be available to work on a rotating shift schedule to provide support at Datacenter.
Shift 1 06:00–15:00 PST
Shift 2 14:00–23:00 PST
Shift 3 22:00–07:00 PSTInstallations: Rack & stack IT devices, configure ILO/IDRAC, perform ping tests, install trunks, patch cords, panels, and power cables.Audits & Support: Conduct IT/DCTrack audits, approve vendor access, provide on-call and emergency coverage.Break/Fix: Troubleshoot cables (SM, MM, copper), execute change requests, replace hardware parts (NICs, SFPs, memory, drives).Decommissioning: Remove patch cords and old hardware, manage media disposal (wipe/shred), coordinate ADR/ERI tracking.Hardware Receiving: Handle package pickup/delivery, update HRS/ DCTracks, RMA parts, track assets.

Preferred Qualifications:

Collaborate with Technology team members to ensure efficient operation of the organization’s Datacenter operations environment.Receive and respond to incoming calls, messages, emails and/or work orders regarding datacenter operations problems.Ensure that work is carried out within agreed service levels and in accordance with project guidelines.Explain and document technical issues in a clear way to technical teams, business stakeholders.Experience and desire to work in a Global delivery environment.Good Communication and Analytical skills.Along with competitive pay, as a full-time Infosys employee you are also eligible for the following benefits: -Medical/Dental/Vision/Life InsuranceLong-term/Short-term DisabilityHealth and Dependent Care Reimbursement AccountsInsurance (Accident, Critical Illness, Hospital Indemnity, Legal)401(k) plan and contributions dependent on salary levelPaid holidays plus Paid Time Off

The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face. Travel may be required as per the job requirements.