Job Description The Department of Social Services (DSS) is comprised of the administrative units of the New York City Human Resources Administration (HRA) and the Department of Homeless Services (DHS). HRA is dedicated to fighting poverty and income inequality by providing New Yorkers in need with essential benefits such as Food Assistance and Emergency Rental Assistance. DHS is committed to preventing and addressing homelessness in New York City by employing a variety of innovative strategies to help families and individuals successfully exit shelter and return to self-sufficiency as quickly as possible. Information Technology Services (ITS) is DSS’s technology services organization. ITS mission is to support the daily, emergent, and long-term needs of both agencies. ITS creates and enhances the technology infrastructure and computer applications that support HRA and DHS and develops applications, including a variety of client eligibility and recertification systems, case management systems, housing systems, employment/work engagement services, revenue producing computer matches, claiming systems, and personnel systems. Information Technology Services (ITS) is recruiting for one (1) IT Project Specialist, to function as Database Manager, who will; - Manage AWS RDS environments running the Oracle engine, which comprise approximately 60–70% of day-to-day operational focus. - Provide extensive support for Oracle databases and handle DB2 administration, while also utilizing Microsoft AppDynamics for enterprise-level performance monitoring and diagnostics across all platforms. - Oversee AWS RDS (Oracle Engine) – CARES Project, administering RDS Oracle environments through AWS Console and CLI tools. - Conduct proactive performance monitoring using CloudWatch, Performance Insights, and Query Editor; perform advanced SQL tuning and index optimization to improve query performance. Monitor storage utilization; add datafiles to maintain tablespace availability; manage connectivity through TOAD using RDS endpoints for diagnostics and schema review. - Execute database patches and major version upgrades in coordination with AWS service teams; maintain replication consistency between primary and read-replica environments; generate real-time performance and compliance reports using AWS-native analytics and implement and manage encryption configurations, ensuring secure data at rest and in transit in compliance with organizational and regulatory standards. Hours/Shift: 9:30am to 5:30pm IT PROJECT SPECIALIST - 95710 Qualifications 1. A baccalaureate degree from an accredited college in computer science, engineering, human computer interaction, interactive media, digital and graphics design, data visualization, communication or a related field, and four years of satisfactory full-time experience related to the area(s) required by the particular position and a specialization in a relevant technology, process, methodology and/or domain; or 2. An associate degree from an accredited college in computer science, engineering, human computer interaction, interactive media, digital and graphics design, data visualization, communication or a related field, and six years of satisfactory full-time experience related to the area(s) required by the particular position and a specialization in a relevant technology, process, methodology and/or domain; or 3. A baccalaureate degree from an accredited college, and eight years of satisfactory full-time experience related to the area(s) required by the particular position and a specialization in a relevant technology, process, methodology and/or domain; or 4. Education and/or experience which is equivalent to "1", "2", or "3" above. Additional Information The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy. Salary Min: $ 75,000.00 Salary Max: $160,000.00