Job Title: Data Entry Clerk
Job Description

Our company thrives on collaboration, driving success as a leader in Industrial Precision Solutions and Advanced Technology. Our employees excel in an environment that promotes personal growth, continuous improvement, and customer success. We design equipment globally for precise application and curing of various finishes and adhesives. Production lines are enhanced with our custom engineered robotic solutions.

ResponsibilitiesProcess inbound requests from internal and external customers via phone or electronically for quotes, orders, returns, warranties, and inquiries.Accurately create and manage standard quotations, sales orders, returns, and other transactions in SAP promptly.Answer inquiries regarding order status, order expedites, inventory availability, delivery status, and pricing.Troubleshoot and resolve customer complaints efficiently.Communicate effectively with other teams to resolve issues and obtain necessary information.Utilize case management technology to update and retrieve task status.Maintain a positive, supportive, and professional work environment.Identify opportunities for task enhancement and improvement.Meet performance standards as per established metrics to drive improvements.Perform other duties as assigned.Essential SkillsExcellent written and verbal communication skillsStrong organizational and time management abilitiesCustomer-focused and collaborativeDetail-oriented and self-motivatedProficient in computer skills, including SAP system knowledgeAbility to work under pressure and maintain professionalismAdditional Skills & QualificationsAssociate or bachelor's degree preferredOne to two years of customer service experience preferredExperience with SAP ECC and case management systems preferredExperience in a customer service-related or business environment is highly desiredProficient in Microsoft Excel, Outlook, and other administrative support toolsAbility to handle tickets and emails efficientlyDetail-oriented and capable of working independentlyWork Environment

Office environment with working hours from Monday through Friday, 8 AM to 5 PM. Reasonable accommodations can be made to enable individuals with disabilities to perform essential functions.

Job Type & Location

This is a Contract position based out of Amherst, OH.

Pay and Benefits

The pay range for this position is $20.00 - $20.00/hr.

Eligibility requirements apply to some benefits and may depend on your job\n classification and length of employment. Benefits are subject to change and may be\n subject to specific elections, plan, or program terms. If eligible, the benefits\n available for this temporary role may include the following:\n\n
• Medical, dental & vision\n
• Critical Illness, Accident, and Hospital\n
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available\n
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)\n
• Short and long-term disability\n
• Health Spending Account (HSA)\n
• Transportation benefits\n
• Employee Assistance Program\n
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Amherst,OH.

Application Deadline

This position is anticipated to close on May 20, 2026.

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\n\nAbout Aston Carter:\n

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

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The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.

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