Job description: responsible for analyzing & responding to queries raised by clients who purchase one or more of IQVIA’s syndicated prescription and/or sales data offerings (e.g. NPA, Xponent, DDD, NSP, WSP etc.). The candidate will also be responsible for completing & presenting complex data analysis/validation to internal key decision makers & external clients, leveraging their experience to provide custom data solutions. Essential Functions • Development and management of the guidelines/recommendations module in COAA • Receives and responds to client request • Lead production project and attend projects’ meeting if needed • Follow the process for data addition • Propose improvements on production process • Provides formal and written communications both internally and externally regarding issue status and resolution • Verifies data for accuracy and completeness • May manipulate and transform data to optimize analyses • Performs audits of own work or that of others to ensure conformance with established procedures or to resolve routine issues • May work on additional reports or tools creation to develop the COAA platform • Propsoe training sessions to the team if needed and work as an onboarding buddy for new joiners Qualifications • Bachelor's Degree Economics, Life Sciences, or related field(s) Req • At least 4 year’s experience in COAs with 2 year's experience with data analysis Req • Experience using Microsoft software tools (Excel, PowerPoint, Word, and Access) Req • Basic knowledge on database management Req IQVIA is a leading global provider of clinical research services, commercial insights, and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com . At IQVIA, we believe that diversity, inclusion, and belonging empower our mission to accelerate innovation for a healthier world. We create a culture of belonging by valuing the perspectives of all talented employees worldwide and providing them with the opportunity to power smarter healthcare for everyone, everywhere. When our talented employees bring their authentic selves and their diverse experiences to work, they enable us to accomplish extraordinary things. Multifaceted thought processes spark innovation. Multi-talented collaboration harnesses innovation to deliver superior outcomes. IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create connections that accelerate the development and commercialization of innovative medical treatments. Everything we do is part of a journey to improve patient outcomes and population health worldwide. To get there, we seek out diverse talent with curious minds and a relentless commitment to innovation and impact. No matter your role, everyone at IQVIA contributes to our shared goal of helping customers improve the lives of patients everywhere. Thank you for your interest in growing your career with us. EEO Minorities/Females/Protected Veterans/Disabled