JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

What this job involves

Rack and Stack

Physically install and mount servers, network devices, and related hardware into racks, ensuring proper power and network connectivity through cabling and cable management practices

Maintain accurate records of all installations, including equipment inventory, rack layouts, and cable connections, while also adhering to data center protocols for decommissioning equipment and maintaining a clean and organized environment

Cable Patching and Troubleshooting

Install, terminate and manage data and power cables, ensuring organized and efficient patching

Diagnose and resolve cable-related connectivity issues, utilizing testing equipment to identify faults and restore network functionality promptly

Change Control

Review and assess change requests, develop detailed implementation plans, and identify potential risks to minimize impact on data centre operations

Implement approved changes according to plan, document all activities, and closely monitor system performance to ensure stability and identify and issues

Conduct post-implementation review, close out change request, and continuously improve change management processes to enhance efficiency and compliance

Incident Management

Rapidly respond to and resolve incidents impacting data centre in and services, aiming to minimize downtime and restore normal operations as quickly as possible

Utilize ServiceNow to manage incidents, problems, changes, and service requests related to data centre infrastructure and services, ensuring timely resolution and minimal disruption

Interested? An ideal candidate would need to have the following qualifications

Desired experience and technical skills

Required

Proven experience in data centre operations, with specific experience in rack and stack, cabling, change control and incident management

Excellent problem-solving and troubleshooting skills

Ability to work independently and as part of a team

Strong communication and interpersonal skills

If this job description resonates with you, we encourage you to apply even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

About JLL –

We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do, and we’re honoured to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.

Location:

On-site –Hong Kong, SAR, China

Job Tags:

Transitions Gap Role

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.