Chiba, JPN
4 days ago
Data Center Technician - Inzai 英語不要・ジュニアレベル歓迎
Data Center Technician - Inzai 英語不要・ジュニアレベル歓迎 Job ID 237817 Posted 12-Sep-2025 Service line GWS Segment Role type Full-time Areas of Interest Data Centers, Facilities Management Location(s) Chiba - Chiba - Japan タイトル: デイテクニシャン(設備管理スタッフ) レポート先: シフトリード(国内) 仕事の目的: クライアントと契約に優れた顧客サービスと包括的なメンテナンスサービスを提供するため。この役割で成功するには、デイテクニシャンが手順、プロセスを理解し、必要な基準に従って操作することが重要です。 業務内容 · 建物内のメンテナンス活動を健康と安全、ビジネスリスクを考慮して実施し、100%の稼働率を維持する責任 · 資産のパフォーマンスと割り当てられた作業の完了に対する優れた対応基準を維持し、異常な運転条件やハウスキーピングの問題に適切に対処する責任 · CMMSシステムの作業指示書に基づいてHVおよびLV配電システム、関連するプラント/機器、およびHVAC機械式冷暖房システム内および全体で必要に応じて、定期的な計画的予防保守タスクを実行 · BMSの稼働状況とアラーム状態を監視し、ウォークラウンドを実施してUPS、PDU、その他の電気機器からメーターを読み取り、容量を監視 · 障害を調査し、根本原因を特定し、解決策を講じる · サービス/インシデントレポートを正確かつタイムリーに作成し、是正/修理作業が規制に準拠していることを確認 · 機器の設置作業と資産データの取得を支援し、緊急コールアウトに参加 · 建物のインフラストラクチャとレイアウトを包括的に理解し、効果的なコミュニケーションを提供 · 重要なイベントや技術的エスカレーションの窓口となり、事業継続計画に参加 · データセンターの運用とCBREのビジネスポリシーの遵守を確認し、顧客との関係を維持 · 請負業者/サプライヤーを管理し、CBREのコアバリューを促進 · チームメンバーのパフォーマンスを管理し、品質と安全性に関する業務を担当 · 必要なトレーニングを受講する · 状況に応じて、コアオフィス時間外に柔軟に対応する 【求める人物像】 · ビジネスレベルの日本 力(N2以上) · ビジネスレベルの英語力歓迎(英語力は必須ではありません) · 柔軟に物事を考えられる方 · チームで働くことが好きな方 · ホスピタリティーがある方 · 能動的に働ける方(ご自身で考え、改善などの提案ができる方) · 顧客との信頼関係を構築ができる方 · プレッシャーの中でも業務を遂行できる方 · 固定概念に捉われず常に変化をしていこうとする方 · 業務に対するタイムマネジメントができる方 · エンジニアリングに関する興味のある方 · 2年以上の設備管理の経験がある その他: 勤務地:千葉ニュータウン中央駅からバス20分 勤務時間:9:00-18:00 (休日出勤をした場合は、振替休日を取得) チーム:マネージャー1名、リードエンジニア2名、テクニシャン8名 Job Purpose: To provide exceptional customer service and comprehensive Maintenance services to the client and the contract. In order to be successful in the role it is key that the Day Technicians understands procedures, processes and operates them to the required standards. Please Note:  All details are provided for guidance only; they do not necessarily limit the responsibilities and accountabilities of the job.  Full details of employment terms are provided within offers of employment, and appropriate policies within the Company.  **Contract**   · A 7 Star Mindset - A key element of this role is the ability to make every moment matter, which supports the delivery of a world class, seven-star client experience: Mindset and attitude are everything, become a master at managing your tasks, resolving issues before they become problems, Having a concierge approach to guests.  **Operational** · Responsible for ensuring that maintenance activities within the buildings are being carried out with due regard to Health and Safety, business risk and maintaining the 100% uptime criteria · Responsible for maintaining excellent standards of response to Asset performance, completion of assigned work and ensure any abnormal operating conditions and housekeeping issues are dealt with proficiently · Carry out routine planned preventative maintenance tasks as required within and across HV and LV distribution systems, associated plant / equipment and HVAC mechanical cooling / heating systems as determined by the CMMS system’s work orders · Monitor BMS for running and alarm conditions when required · Building walk-rounds, taking meter readings from UPS, PDU’s and other electrical equipment to monitor capacity · Investigate faults, identify root causes and effect remedies · Prepare accurate / timely service/incident reports as required · Ensure corrective / repair works are carried out in accordance with current regulations · Assist when/where required with equipment installation works and asset data capture · Participate in emergency call out roster providing cover for weekend and team member absences, as required · Develop a comprehensive understanding of the building(s) infrastructure and their layouts, functions and complexities · Deliver effective communication through advice, review, leadership and direct contribution to team meetings, briefings, correspondence, monthly and ad-hoc reporting, as appropriate · Be a point of contact during significant events or multi-discipline technical escalations occurring within the specified sites · As necessary, participate in any business continuity plans the team may be involved in · Ensure data centre operations and CBRE business policies and processes are complied with at your sites i.e. effectively communicated, implemented and adhered to within the contract · Ensure a customer focus within all areas of operational activities, and that effective relationships are maintained with key client contacts. Ensuring contractually agreed SLA’s and KPI’s within the Scope of Works (SOW) are met and necessary record retention demonstrating adherence · Manage contractors/suppliers to ensure maintenance, repairs, and operations are to a high standard and in line with maintenance agreements/SLAs · Promote and maintaining the core Values of CBRE and ensure the professional image of CBRE is presented onsite all times · Manage other tasks as directed by the client · Escalate relevant matters to superiors as soon as practically possible · Provide relief to the Shift Lead during their absence **People** · Provision of leadership and guidance, advice, coaching and direct support, where required to deliver best practice selection, training, assessment, recognition/reward and appraisal systems · Functional on boarding of new employees and facilitation · Culture carrier and promotes best practice · Customer Relationship Management - Maintain positive relationship with the Clients/Customers · Hold team members accountable to performance standards, managing, understanding and addressing any underperformance appropriately · Participate in work related team meetings and activities as required · Actively promote teamwork within the team, contract and business **Quality and Safety** · QHSE - Responsible for administrative tasks related to QHSE · Reporting and management of work management system - where applicable · Logging hazards & customer feedback on the QHSE Management Portal · Log books compliance - where applicable · Maintaining compliance with all mandatory training **Others** · Receiving supplier quotes and uploading onto the internal system for client approval · Constantly improve quality, service, and efficiency · Process improvement · Being a person who can be turned to for expert knowledge, advice, or reliable performance, especially in a crucial situation **Experience, Knowledge, Skills and Abilities** Essential · Must understand all the associated safety code related requirements relative to providing the service. Experience with Health & Safety Risk Assessments and Control Measures · Experience of maintaining critical & temperature control conditioned environments · Detailed understanding and experience of the electrical and mechanical systems used in a data center environment, including: Feeders, Transformers, Generators, Fuel Systems, Switchgear, UPS systems, Battery banks, ATS/STS units, PDU/PMM units, Air handling units, chilled water systems, Fire Alarm systems, and Fire Suppression systems (pre-action sprinklers). Desirable · Prior exposure to maintenance scheduling and subcontractor management and supervision · Strong understanding of ticketing or workflow management systems and tools · Experience of managing escalation and emergency issues · Good building services knowledge · Good Customer relationship skills · Working knowledge of “Permit to work” systems · Understand and interpret technical drawings / processes · Experience of CMMS and BMS systems CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)
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