AWS’ Infrastructure Physical Security Team is looking for a Data Center Security Manager with experience working in critical infrastructure installations, ideally data centers.

As a Data Center Security Manager you will be tasked with driving operational security excellence in several facilities located within a short driving distance. Your vigilance will drive a culture of quality and support proactive identification of physical security vulnerabilities for remediation. You will interface and direct security vendors involved in new security construction, repairs, daily security operations, patrols, and planning. You will extract metrics and observe improvements by looking at hard data available. You will advise and recommend security systems improvements and design and will lead security awareness training for data center occupants. You will write and implement security procedures and directorates, reports, develop presentations, and advise leadership on the status of physical security operations.

Key job responsibilities
- Lead daily operational security across a data center campus
- Drive security awareness campaigns aimed at enhancing security vigilance and effectiveness
- Experience with workflow ticketing and extraction/development of performance metrics
- Lead security investigations across campus facilities
- Oversee physical security vendors that provide guards, electronic security systems, door construction/repair, fencing, and access controls
- Distill overarching security strategy into daily tactics to reach management goals
- Oversee security construction projects
- Provide security awareness training to data center personnel

As this is a GovCloud region, the selected candidate requires US Citizenship or equivalent status.

A day in the life
Security System Review and Incident Response

- Review overnight security incidents and alarm reports from contract security personnel

- Analyze CCTV footage and security system alerts through monitoring platforms
- Respond to any escalated security incidents requiring immediate attention
- Coordinate with Security Operations Center for 24/7 monitoring updates

Daily Stakeholder Coordination
- Conduct morning briefings with security supervisors and personnel
- Review daily activity reports and compliance with security procedures
- Coordinate with data center operations and engineering teams on planned maintenance activities requiring security support

Business Partner Support and Approvals
- Process secure area access requests and checkpoint approvals
- Review and approve facility recording requests for infrared scanning and photography
- Manage security system masking/unmasking requests for maintenance activities
- Conduct meetings with infrastructure delivery, logistics, and decommission teams

Construction and New Build Activities
- Participate in milestone walk-downs for ongoing construction projects
- Review physical security design standard compliance during construction phases
- Coordinate with security program managers on security installations and programming
- Manage secure zone operations during construction phases

Program Management Activities
- Lead cross-functional security initiatives and strategic projects across multiple facilities
- Develop and maintain security program roadmaps and implementation timelines
- Coordinate with regional teams on standardization of security processes and procedures
- Track program metrics, KPIs, and deliverables through project management platforms
- Facilitate stakeholder meetings and communicate program status to leadership

Vendor Management and Procurement
- Oversee contract security force performance and service level agreements
- Manage relationships with security technology vendors and service providers
- Review and approve vendor quotes for security system repairs and upgrades
- Coordinate Purchase Order (PO) creation and budget management for security services
- Conduct vendor performance evaluations and contract compliance reviews
- Negotiate service agreements and manage vendor escalations

Audit and Compliance Activities
- Conduct weekly building, campus, and perimeter inspections
- Perform monthly security equipment calibration audits
- Execute security checkpoint assessment testing with approved test devices
- Review and update security compliance documentation in management platforms
- Repair and Maintenance Coordination
- Troubleshoot malfunctioning security devices (cameras, door mechanisms, card readers)
- Coordinate with vendors for security system repairs and programming
- Create and manage repair tickets through ticketing systems
- Oversee change management processes for security-related work

About the team
Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.