Data Center Logistics Site Lead
Amazon.com
Be a part of operating the world’s largest cloud computing infrastructure. Amazon Web Services is seeking bright, motivated, hardworking individuals to fill our Data Center Logistics Site Lead position. The ideal candidate possesses a strong work ethic, attention to detail, is people-oriented, a leadership mentality, has the ability to meet deadlines, and a commitment to Safety & Operational Excellence.
Our Logistics Site Leads drive Safety and Security culture by remaining compliant with all policies and following best practices.
• Investigating metrics and reviewing backlogs
• Develop a strategy and delegate tasks to eliminate backlogs
• Determine timelines and ensure they are met
• Communicate progress/barriers to leadership (managers and direct peers)
• Coordinate operational coverage, or work in direct path to support coverage as needed
• Ensure each site is meeting the needs/expectations of our customers/business
• Filter information from management to site logistics and vice versa
• A supporter of projects outside of day-to-day operations
• The lead will submit all necessary PR’s/PO’s to support new site launches within approved standards
• Work with management to design staffing models on a quarterly basis
• Support the development of your team
Why AWS
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.
Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Key job responsibilities
Data Center Logistics Site Leads review Data Center inventory, inbound shipments, and ongoing demand to ensure that proper stock levels are maintained in the all locations to support build and repair activities.
Working with the Logistics Manager, they create plans to optimize the flow of parts through their lifecycle; tracking inventory location, movement, age, and turns. They work closely with Data Center Operations Technicians and Data Center Engineers to fulfill parts quickly and accurately. They work with Procurement and Hardware Engineering to purchase new parts and interface directly with vendors to process RMAs and receive replacements. Regular and ongoing communications with vendors to resolve issues and help them understand our business requirements necessitates a high-level communicator.
The Logistics Site Lead role is responsible for providing end-to-end service to customers and fulfill their job duties with a 0% margin for error while overseeing day to day functions of their team (10+ employees).
Logistics Site Leads perform variety of day to day leadership tasks, including setting up and running weekly team syncs within the team, overseeing team metrics and deep diving with team members any concern areas, performing monthly 1:1s with team members to discuss their day to day site functions and any blockers, supporting site functions during coverage needs, planning room builds (all Logistics owned areas – Logistics Parts room, Loading Dock, LOG room, Red Zone, BCT area) for new site builds, attending customer leadership syncs to provide support and receive feedback from customer teams, and providing consistent customer service and communication on an as-needed basis.
A day in the life
As the Logistics Site Lead, you will lead your team to maintain successful daily operations within your cluster. You will review incoming deliveries, track weekly priorities, and ensure all SLAs are met. You will contribute to your team’s development through assisting in projects, providing development feedback on a 1:1, and drive projects and process improvements on your own. You will organize coverage needs with your cluster and assist the manager with organizing strategies to complete ongoing high-priority tasks.
About the team
The Logistics team is responsible for providing end-to-end inventory management services for server and network equipment used within the Data Center including: receiving, RMA, media handling, parts transfers, maintaining inventory stock profiles, customer service, mitigating upstream/downstream barriers, establishing/enhancing processes, and general safety and security of the buildings and teams within. IAD is comprised of 100+ Data Centers across eight clusters - Ashburn, Dulles, Herndon, Sterling, Chantilly, Stone Ridge, Manassas and Bull Run which are serviced by the Centralized Warehouse Operations (Reverse Logistics, Triage, Inbound, Outbound, and Transportation), Data Center Logistics (Remote Site), and Special Operations (ICQA, Project Management, and Analytics).
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.
You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
Our Logistics Site Leads drive Safety and Security culture by remaining compliant with all policies and following best practices.
• Investigating metrics and reviewing backlogs
• Develop a strategy and delegate tasks to eliminate backlogs
• Determine timelines and ensure they are met
• Communicate progress/barriers to leadership (managers and direct peers)
• Coordinate operational coverage, or work in direct path to support coverage as needed
• Ensure each site is meeting the needs/expectations of our customers/business
• Filter information from management to site logistics and vice versa
• A supporter of projects outside of day-to-day operations
• The lead will submit all necessary PR’s/PO’s to support new site launches within approved standards
• Work with management to design staffing models on a quarterly basis
• Support the development of your team
Why AWS
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.
Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Key job responsibilities
Data Center Logistics Site Leads review Data Center inventory, inbound shipments, and ongoing demand to ensure that proper stock levels are maintained in the all locations to support build and repair activities.
Working with the Logistics Manager, they create plans to optimize the flow of parts through their lifecycle; tracking inventory location, movement, age, and turns. They work closely with Data Center Operations Technicians and Data Center Engineers to fulfill parts quickly and accurately. They work with Procurement and Hardware Engineering to purchase new parts and interface directly with vendors to process RMAs and receive replacements. Regular and ongoing communications with vendors to resolve issues and help them understand our business requirements necessitates a high-level communicator.
The Logistics Site Lead role is responsible for providing end-to-end service to customers and fulfill their job duties with a 0% margin for error while overseeing day to day functions of their team (10+ employees).
Logistics Site Leads perform variety of day to day leadership tasks, including setting up and running weekly team syncs within the team, overseeing team metrics and deep diving with team members any concern areas, performing monthly 1:1s with team members to discuss their day to day site functions and any blockers, supporting site functions during coverage needs, planning room builds (all Logistics owned areas – Logistics Parts room, Loading Dock, LOG room, Red Zone, BCT area) for new site builds, attending customer leadership syncs to provide support and receive feedback from customer teams, and providing consistent customer service and communication on an as-needed basis.
A day in the life
As the Logistics Site Lead, you will lead your team to maintain successful daily operations within your cluster. You will review incoming deliveries, track weekly priorities, and ensure all SLAs are met. You will contribute to your team’s development through assisting in projects, providing development feedback on a 1:1, and drive projects and process improvements on your own. You will organize coverage needs with your cluster and assist the manager with organizing strategies to complete ongoing high-priority tasks.
About the team
The Logistics team is responsible for providing end-to-end inventory management services for server and network equipment used within the Data Center including: receiving, RMA, media handling, parts transfers, maintaining inventory stock profiles, customer service, mitigating upstream/downstream barriers, establishing/enhancing processes, and general safety and security of the buildings and teams within. IAD is comprised of 100+ Data Centers across eight clusters - Ashburn, Dulles, Herndon, Sterling, Chantilly, Stone Ridge, Manassas and Bull Run which are serviced by the Centralized Warehouse Operations (Reverse Logistics, Triage, Inbound, Outbound, and Transportation), Data Center Logistics (Remote Site), and Special Operations (ICQA, Project Management, and Analytics).
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.
You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
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