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Data Centre Lead and Account Manager
Account Management – Work Dynamics
ROLE AND RESPONSIBILITIES
Job Description:
This hybrid role combines data center technical leadership with comprehensive account management responsibilities. The position requires overseeing data center operations in Indonesia while managing client relationships and business development activities in the Indonesia market.
Job Summary:
Data Center Operations Leadership
Oversee site team operations and manage all aspects of data center facilities.
Initiate strategies to achieve measurable improvements in energy consumption in conjunction with Engineering Manager
Develop and implement innovative programs that reduce operating costs, increase productivity and revenue
Manage transition processes for new sites by liaising with transition team members
Support critical business functions including financial, procurement, vendor management, and contract management
Account Management & Client Relations
Provide consistent high-quality contracted corporate property services to local and regional clients
Be accountable for net operating revenue performance and organic growth targets
Develop strong relationships with key personnel in clients' organizations
Serve as escalation point for clients and maintain client satisfaction levels
Prepare annual client property operating budgets and monthly performance reports
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Market Knowledge & Business Development
Stay informed about developments, trends, and regulations in the Indonesian data center market
Conduct regular market research to identify opportunities and emerging technologies
Identify cross-selling opportunities for other business lines
Assist with new business development activities and proposal processes
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Vendor & Stakeholder Management
Develop and maintain relationships with local data center vendors (power suppliers, HVAC contractors, security providers)
Negotiate service agreements, pricing, and contracts within budget parameters
Collaborate with internal stakeholders including IT teams, engineering teams, and business unit leaders
Communicate effectively with senior management through regular performance updates
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Compliance & Risk Management
Ensure compliance with applicable regulations, standards, and certifications
Implement robust security protocols including access control and disaster recovery procedures
Conduct regular risk assessments and develop mitigation plans
Maintain business continuity procedures for emergencies or disruptions
Requirement:
Bachelor's degree in electrical engineering, or a related field.
Minimum 10 years proven experience in data center operations, preferably in a leadership role.
Strong knowledge of data center infrastructure, electrical systems, cooling technologies, and security protocols.
Familiarity with local regulations, market dynamics, and vendors in the Indonesian data center industry.
Excellent communication and interpersonal skills to effectively liaise with internal and external stakeholders.
Ability to lead, motivate, and manage a team effectively.
Strong problem-solving skills with the ability to handle multiple priorities and meet deadlines.
Attention to detail and a commitment to maintaining the highest standards of operational excellence.
Location:
On-site –Jakarta, IndonesiaIf this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!
At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.
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