Data and Reporting Specialist - Global Dealer Engagement 

We are the movers of the world and the makers of the future. We get up every day, roll up our sleeves and build a better world -- together. At Ford, we’re all a part of something bigger than ourselves. Are you ready to change the way the world moves? 

Our Global Dealer Engagement team builds successful partnerships with our 9,500 dealers and helps them unlock their full potential and increase customer satisfaction. We focus on training and productivity, governance, customer sentiment, diversity, community, retail excellence, systems and process modernization, and rewards and recognition to help our dealers differentiate themselves from the competition and maximize their strengths.

In this position... 

Do you believe data and analytics tell the real story? We do! Redefining dealer objectives and top concerns requires quality data, metrics, and analytics, as well as insightful interpreters and analysts. That's where Global Dealer Engagement makes an impact. GDE supports key decision makers around the world with Dealer Sentiment studies so Ford can act in meaningful, positive ways to partner with our Dealers and Retailers around the world. Join us and use your data ability and analytical skills to drive evidence-based, prompt decision making. 

The Global Dealer Engagement Measurement team is looking for a highly analytical and adaptable Data and Reporting Specialist to join our team. This crucial role will be used to use advanced analytical techniques and innovative technologies to analyze customer feedback from various global dealer surveys. The ideal candidate will have a strong understanding of sentiment analysis, statistical methodologies, and data visualization, combined with proven experience using industry-leading software. This role will be instrumental in identifying trends, improving customer satisfaction, and enhancing the overall Ford brand experience.