Job Description

Are You Ready to Make It Happen at Mondelēz International?

Join our Mission to Lead the Future of Snacking. Make It Matter.

As part of the Mondelēz International Digital Services division, you have responsibility for a specific discipline that may include partnering with leaders in sales, finance, marketing, customer service and logistics, procurement, HR, etc. You lead a team that delivers best-in-class service and value creation to their clients and that strives for operational excellence at all times.

How you will contribute

You will work with others to offer suggestions to enhance the experience direction global process workstreams for experiences, develop action plans to ensure that minimum operating standards are met, and work with other leads to attain and maintain operational excellence and continuous improvement to ensure customer-focused delivery of services. In addition, you will ensure value delivery by using performance metrics and analysis.

What you will bring

A desire to drive your future and accelerate your career. You will bring experience and knowledge in:

Leading end-to-end process management for your specific disciplineUsing shared services in a global environmentLeading teams, coaching, mentoring and experience managing performance driven by service level agreements and metricsCustomer service and managing relationships with demanding customersCommunicating effectively, organizational skills, problem solving and multi-taskingCompliance and controls (experience in audits or part of programs where compliance is important)Operating effectively in a changing environment and using initiative

Technical skills: Google Platform, PowerBI, Big Query and tools alike.

Key Responsibilities: 

Strategic Alignment & Value Delivery: 

Align data analytics initiatives with core business objectives to ensure they support organizational goals. 

Regularly communicate with stakeholders to identify areas where analytics can drive measurable business improvements. 

Data Culture Promotion: 

Develop and lead initiatives to enhance data literacy across the organization, ensuring teams are comfortable using data insights. 

Organize workshops or training sessions to build a strong data-driven mindset. 

Requirement Gathering and Translation: 

Facilitate workshops with business units to gather detailed requirements for data analytics projects. 

Translate business requirements into clear, actionable technical specifications for the analytics team. 

Global and Local Coordination: 

Coordinate with regional and global analytics teams to ensure consistency and alignment in data practices. 

Adapt global best practices to the local market needs in Mexico, ensuring solutions are relevant locally. 

Vendor Management and Delivery: 

Manage relationships with external vendors, ensuring they deliver on time and within budget. 

Evaluate vendor proposals to secure the best return on investment and ensure alignment with company standards. 

Data Governance Implementation: 

Lead the implementation of data governance frameworks within SAP S/4HANA projects, ensuring data quality and compliance. 

Establish processes for data cataloging, lineage tracking, and access management to maintain robust data governance. 

Continuous Improvement and Leadership: 

Lead a team of data analysts or BI developers, fostering a culture of continuous improvement and innovation. 

Regularly review and refine data processes to optimize efficiency and effectiveness. 

No Relocation support available

Business Unit Summary

Mondelez México has been in the country since 1927 and currently employs 6,000 wonderful people. Our diverse portfolio includes iconic and mouth-watering global brands such as Trident, Oreo, Philadelphia, and local jewels like Clorets and Bubbaloo. We are leaders in the making of cream cheese, powdered beverages and confections—in fact, we make seven out of every 10 chewing gums consumed by Mexicans. Our growth is supported by our cutting-edge manufacturing facilities, such as our Puebla Plant and Nuevo León HUB, which are the largest gums, candies and biscuits factories in the world in terms of volume. You can buy are products in 900,000 places in Mexico. We are also home to one of the 11 technology centers Mondelez International has worldwide, a specialized gum and candy facility that places us at the forefront of innovation and development in the country and drives our purpose to lead the future of snacking. We are pioneers in the country in work-life balance practices such as extended maternity leave, open spaces, remote work and flexible working hours.

Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Job Type

Regular

Experience Management

Global Business Services