Job Description
• Perform data entry tasks – Entering the catalogue numbers and associated deadlines/dates with potential amendments to be entered on ad-hoc basis
• Entry of Change Request (CR) for the Master Settlement Timetable with revisions as required and for Entity 61 (BMUs)
• Perform checks on the uploaded data sets and ensure all records are present
• Pre-publication checks (initial 2 publishes per month) – creating list of CRs attached to the catalogue number and their status
• Pre-publication checking of any common entities to ensure IM Serve have entered consistent data into MDD
• Post publication checks that transfers to DAH/Data Store successful
• Provision of audit trail data to Internal/External Auditors
• Perform a one-off period of enhanced support to client to enter other change requests around September-October 2025 to catch up any changes occurring during the change freeze
• An annual manual activity to enter some catalogues with amendments on ad-hoc basis
• An annual file upload of the Master Settlement Timetable
• Demonstrate in-depth technical capabilities with the ability to support multiple work streams and drive assimilation of new techniques and solutions
For External Candidate: Fresh Graduate or with minimum 1-2 years of work experience
• Bachelor’s degree in Computer Science, Information Technology related field
• Programming languages such as ServiceNow and Salesforce is an advantage
• Proficiency in tools like Excel, SQL, or Power BI
• Strong analytical, problem-solving, and critical thinking skills
• Experience with data cleaning, visualization, and reporting
• Relevant experience in working with foreign subsidiaries and in foreign countries (specifically UK)
• Excellent communication skills in oral and written English and have experience facilitating client calls and meetings
• Action-oriented and has the ability to assume ownership of requests/issues/escalations and deliver effective resolutions to customers
• Customer-oriented (know your customers well; add value with a level of urgency)
• Team player, resourceful, flexible and can work well under pressure
• Fast-learner and has excellent multi-tasking skills
• Must have proven record of making process improvements
• Can manage shared mailbox effectively
• Proficiency to follow and write process documentation
• Willingness to work mid-shift
Together, as owners, let’s turn meaningful insights into action.
Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…
You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.
Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.
You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.
Come join our team—one of the largest IT and business consulting services firms in the world.