By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.
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Data AnalystProvide data-related expertise to the business in support of its operations, decision making capabilities and business growth. This will be largely achieved through the use of SAP Business Objects, Microsoft Office and Power BI/Power Query.
Main duties and responsibilities:
Management Information (MI) Reporting
Maintain MI reports (changes, refinement, personalization etc) to support finance, business operations and management.
Create new MI reports/publications where required to satisfy ad-hoc requests and to support the new system rollout in Asia.
Manage report distribution schedules.
Assist to monitor data quality.
Liaise with operations and system teams to resolve data quality issues.
MI Data Operations
Analyse user requirements for reports.
Draft requests for new data objects for reporting.
Monitor & test newly released data objects and feedback to the data team.
Assist to resolve data related issues with the data team.
Business Support
Engage Ops/Finance/Admin colleagues to resolve data-related queries.
Familiarity with internal systems is required.
Assist with the preparation and delivery of data-related services to clients (e.g. claims listings, SLA reports etc).
Assist with data visualizations using SAP Business Objects, Power BI, or other software that the company may deploy.
Conduct Data Analyses and Generate Dashboards
Analyse data related to operations, finance, and clients, to extract insights and collaborate with business units / functional owners to develop recommendations for management to consider.
Generate interactive dashboards to communicate insights on business operations and opportunities to the management.
Create dashboards for operational team leaders to monitor the activities and performance of individual teams.
Create dashboards to be used by clients, where requested.
Other
Assist and support the team on any assigned projects and initiatives.
Other such reasonable duties within the general scope of the job title, at the Manager’s discretion.
Other Duties
As required/assigned.
Essential
Education/Qualifications:
Bachelor’s degree in the sciences, engineering, technology, or finance is preferred.
Experience:
At least 1 year of experience in the general insurance industry or management information reporting. (Ideal but not required)
Skills/Knowledge:
Excel skills and fluency at pivot tables.
Data visualization using either Power BI, Tableau, or equivalent software.
Python or R, including libraries related to data analysis and machine learning.
Familiarity with basic data analytics concepts and theories.
Experience using enterprise reporting tools is preferred e.g. SAP Business Objects, Cognos etc.
Systematic problem solver, good planner, and a clear communicator.
Sedgwick is an Equal Opportunity Employer.
The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Sedgwick retains the discretion to add or to change the duties of the position at any time.