By clicking the “Apply” button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda’s Privacy Notice (https://jobs.takeda.com/privacynotice) and Terms of Use (https://www.takeda.com/terms-and-conditions/) . I further attest that all information I submit in my employment application is true to the best of my knowledge. **Job Description** **Role Purpose / Summary** Lead the strategy, delivery and value realization of Digital, Data & Technology (DD&T) for Takeda Serbia+. Act as the primary DD&T partner to the Country General Manager and LOC Leadership Team, ensuring business priorities are enabled by DD&T, global/regional initiatives are successfully localized and adopted, and DD&T capabilities and culture are elevated across the LOC. **Key responsibilities** + **DD&T Strategy & Value Realization** + Co-create and execute the Serbia DD&T strategy and value creation roadmap with Strategy and Operations Lead and regional DD&T leadership. + Translate business priorities into a focused DD&T portfolio, ensuring clear outcomes, KPIs and measurable business and patient impact. + Drive the DD&T agenda in business reviews, advising where to invest and scale DD&T solutions. + **Program & Portfolio Leadership** + Lead planning and execution of key DD&T initiatives (e.g., CRM and omnichannel, data platforms/analytics, automation, “customer experience of the future” programs). + Define scope, milestones and success metrics; establish governance, track progress, manage risks and issues, and adjust plans based on insight and feedback. + Optimize budget and resource allocation for DD&T activities, leveraging GPD DD&T CoEs, Global DD&T/ICC and external partners. + **Cross-functional & Cross-level Collaboration** + Serve as the primary interface between Serbia LOC and GPD DD&T CoEs, Global DD&T and regional stakeholders, ensuring local needs are understood and prioritized. + Partner with Commercial, Medical, Market Access, Ethics & Compliance, Finance and other functions to co-design and implement DD&T solutions. + Contribute to and benefit from regional DD&T communities, sharing Serbia best practices and importing learnings from other LOCs. + **Change Management & Capability Building** + Lead change management for DD&T initiatives, including stakeholder engagement, communications, training and adoption support. + Build data and digital literacy across the LOC; embed DD&T into daily ways of working for field teams and office-based functions. + Simplify complex DD&T topics for senior stakeholders and cross-functional teams; promote test-and-learn and continuous improvement. + **Governance, Compliance & Risk Management** + Ensure DD&T solutions and data usage comply with local regulations and Takeda policies, including ethics, privacy and transfer-of-value requirements. + Proactively identify and manage risks associated with DD&T initiatives; coordinate with Ethics & Compliance, Legal and Medical when needed. + Support the design and operation of unified collaboration and governance frameworks between LOC, region and GPD DD&T. **Education** + Master’s degree (preferred degree, but not mandatory: Computer Science, Information Technology, Engineering, Business, Life Sciences or related field). **Experience** + Significant experience in business and/or technology roles, ideally within pharmaceutical, healthcare or life sciences. + Hands-on experience with DD&T portfolio and program management, including CRM, omnichannel engagement, data management/analytics and automation. + Experience delivering digital products and services using agile methodologies with mixed internal and external teams. + Experience working with or within local operating companies (LOCs) in CEE or similar markets is highly desirable. **Core Competencies & Skills** + Strong understanding of business strategy and the pharma value chain (commercial, medical, access). + Deep knowledge of digital innovation and DD&T opportunities across patients, HCPs and other stakeholders. + Excellent stakeholder management skills; capable of influencing at LOC, regional and global levels. + Strong communication skills; able to simplify complexity and drive alignment across diverse stakeholders. + High analytical and problem-solving capability; data-driven decision-maker. + Familiarity with agile, design thinking and modern digital operating models. **Behaviour Attributes** + Strategically minded, with strong business acumen and customer/patient focus. + Collaborative, empathetic and skilled at building trust-based partnerships. + Agile and adaptable; comfortable navigating ambiguity and change. + Inspirational leader who influences without direct authority and develops others. + Courageous in bringing forward bold ideas; sound judgement balancing local needs with enterprise priorities. **Locations** Belgrade, Serbia **Worker Type** Employee **Worker Sub-Type** Regular **Time Type** Full time