By clicking the “Apply” button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda’s Privacy Notice and Terms of Use.  I further attest that all information I submit in my employment application is true to the best of my knowledge.

Job Description

Role Purpose / Summary

Lead the strategy, delivery and value realization of Digital, Data & Technology (DD&T) for Takeda Serbia+. Act as the primary DD&T partner to the Country General Manager and LOC Leadership Team, ensuring business priorities are enabled by DD&T, global/regional initiatives are successfully localized and adopted, and DD&T capabilities and culture are elevated across the LOC.

Key responsibilities

DD&T Strategy & Value Realization

Co-create and execute the Serbia DD&T strategy and value creation roadmap with Strategy and Operations Lead and regional DD&T leadership.

Translate business priorities into a focused DD&T portfolio, ensuring clear outcomes, KPIs and measurable business and patient impact.

Drive the DD&T agenda in business reviews, advising where to invest and scale DD&T solutions.

Program & Portfolio Leadership

Lead planning and execution of key DD&T initiatives (e.g., CRM and omnichannel, data platforms/analytics, automation, “customer experience of the future” programs).

Define scope, milestones and success metrics; establish governance, track progress, manage risks and issues, and adjust plans based on insight and feedback.

Optimize budget and resource allocation for DD&T activities, leveraging GPD DD&T CoEs, Global DD&T/ICC and external partners.

Cross-functional & Cross-level Collaboration

Serve as the primary interface between Serbia LOC and GPD DD&T CoEs, Global DD&T and regional stakeholders, ensuring local needs are understood and prioritized.

Partner with Commercial, Medical, Market Access, Ethics & Compliance, Finance and other functions to co-design and implement DD&T solutions.

Contribute to and benefit from regional DD&T communities, sharing Serbia best practices and importing learnings from other LOCs.

Change Management & Capability Building

Lead change management for DD&T initiatives, including stakeholder engagement, communications, training and adoption support.

Build data and digital literacy across the LOC; embed DD&T into daily ways of working for field teams and office-based functions.

Simplify complex DD&T topics for senior stakeholders and cross-functional teams; promote test-and-learn and continuous improvement.

Governance, Compliance & Risk Management

Ensure DD&T solutions and data usage comply with local regulations and Takeda policies, including ethics, privacy and transfer-of-value requirements.

Proactively identify and manage risks associated with DD&T initiatives; coordinate with Ethics & Compliance, Legal and Medical when needed.

Support the design and operation of unified collaboration and governance frameworks between LOC, region and GPD DD&T.

Education

Master’s degree (preferred degree, but not mandatory: Computer Science, Information Technology, Engineering, Business, Life Sciences or related field).

Experience

Significant experience in business and/or technology roles, ideally within pharmaceutical, healthcare or life sciences.

Hands-on experience with DD&T portfolio and program management, including CRM, omnichannel engagement, data management/analytics and automation.

Experience delivering digital products and services using agile methodologies with mixed internal and external teams.

Experience working with or within local operating companies (LOCs) in CEE or similar markets is highly desirable.

Core Competencies & Skills

Strong understanding of business strategy and the pharma value chain (commercial, medical, access).

Deep knowledge of digital innovation and DD&T opportunities across patients, HCPs and other stakeholders.

Excellent stakeholder management skills; capable of influencing at LOC, regional and global levels.

Strong communication skills; able to simplify complexity and drive alignment across diverse stakeholders.

High analytical and problem-solving capability; data-driven decision-maker.

Familiarity with agile, design thinking and modern digital operating models.

Behaviour Attributes

Strategically minded, with strong business acumen and customer/patient focus.

Collaborative, empathetic and skilled at building trust-based partnerships.

Agile and adaptable; comfortable navigating ambiguity and change.

Inspirational leader who influences without direct authority and develops others.

Courageous in bringing forward bold ideas; sound judgement balancing local needs with enterprise priorities.

LocationsBelgrade, Serbia

Worker TypeEmployee

Worker Sub-TypeRegular

Time TypeFull time