Dealership:L0751 Subaru of Troy

Data Analyst (Ops) – DART Program  

The DART Ops Program is designed to fast-track high-potential individuals into leadership roles within a dealership. Combining hands-on experience and structured learning, participants will rotate through key dealership areas gaining the skills needed to drive improvement and become well-rounded leaders. 

The rotations will provide hands-on experience in key dealership functions, including Variable, Service, and Back Office, allowing you to gain valuable insights and develop expertise across these essential areas of operations. 

Responsibilities Sales & Inventory: 

Assist with inventory management and ensure optimal stock levels. 

Support sales team with customer interactions and showroom organization. 

Service Department: 

Monitor service performance, customer satisfaction, and repair efficiency. 

Support technicians with parts inventory and service completion. 

Back Office: 

Support financial reporting and budgeting 

Ensure compliance with dealership policies and procedures. 

Earning Customers for Life: 

Providing exception customer service 

Assist in strategies to build long-term customer loyalty and retention. 

Cross Department Collaboration: 

Work with teams across sales, service, and finance to improve operations. 

Structure:  

Training: 3-4 months 

Rotational Experience: Rotating through different departments within a dealership (Variable, Service, and Back Office)  

Skills and Qualifications 

Bachelor’s Degree in Automotive Management, Finance, Economics, Business, Statistics, Accounting, Marketing, Information Technology, or related field 

0-2 years of previous experience in a related role  

Microsoft Office – Proficient with products such as Excel, Outlook, Word, and PowerPoint  

Organization – creating and keeping easy to read files, allowing easy transition of projects and review backside data/calculations  

Complex problem solving – identifying problems and reviewing related information to develop and evaluate potential solutions 

Detail oriented – strong desire for accuracy is critical  

Critical thinking – Using logic and reasoning to identify conclusions or approaches to problems  

Communication – Excellent written and verbal communication  

Collaboration – Avoiding and resolving conflicts that may arise when working with new team members  

Active listening – Giving full attention to what other people are saying and taking time to understand the points being made 

Time management – ability to prioritize workload and manage time spent on projects 

Competencies 

Does the right thing, takes action and adapts to change 

Self-motivates, believes in accountability, focuses on results, makes plans and follows through 

Believes in humility, shares best practices, desires to keep learning, measures performance and adapts to improve results 

Thrives on a team, stays positive, lives our values 

Physical Demands  

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job.*  

Up to 1/3 of time: standing, walking, lifting up to 25 pounds 

Up to 2/3 of time: sitting, kneeling, reaching, talking, hearing  

*Reasonable accommodations may be made to enable individuals to perform the essential functions.  

NOTE:  This is not necessarily an exhaustive list of responsibilities, skills, or working conditions associated with the job.  While this list is intended to be an accurate reflection of the current job, the company reserves the right to revise the functions and duties of the job or to require that additional or different tasks be performed.