Job Description: DAP Solutions Analyst
As a DAP Solutions Analyst, you will lead and support infrastructure projects across Michelin's global datacenters and manufacturing plants within the Beyond Road Business Line.
These projects span three key categories:
- Risk Management Projects: Focused on infrastructure maintenance and reliability.
- Integration Projects: Supporting system and technology integration efforts.
- Business Projects: Delivered in collaboration with business stakeholders or other DCTI delivery teams.
You'll play a pivotal role in project management, architecture, analysis, planning, execution, technical review, and knowledge transfer. You'll also provide expert guidance to support teams during complex or major incidents.
Primary Responsibilities
- Collaborate with the team to define and deliver user stories and project milestones.
- Participate to technical evaluations, consulting, and solution design for cloud and on-premises projects.
- Ensure efficient project delivery aligned with standard architecture principles.
- Clarify requirements to meet customer needs and expectations.
- Deliver projects on time and within budget.
- Facilitate smooth handover to operations and support teams.
- Identify and document IT risks for mitigation planning.
- Serve as a Subject Matter Expert (SME) in one or more domains (Cloud, DAP, Storage, Backup).
- Document and communicate processes for deployment and operational use.
- Manage escalations involving complex incidents with third-party vendors.
Process Improvement
- Identify and prioritize opportunities for IT process enhancements.
- Actively contribute to Scrum ceremonies, including sprint retrospectives.
- Support implementation and sustainability of new processes.
- Lead advanced troubleshooting and incident resolution from a DAP perspective.
- Conduct root cause analysis and ensure follow-up on corrective actions.
Skills Development
- Continuously develop technical and soft skills to expand solution design capabilities.
- Strengthen teamwork and collaboration within a Scrum-based development environment.
- Share expertise to support the growth and development of team members.
Qualifications
- Minimum 5 years of experience in IT infrastructure, including physical, virtual, and cloud server solutions.
- Strong verbal and written communication skills.
- Proven leadership and initiative with at least 3 years leading technical projects or teams.
- Goal-oriented, persuasive, and effective working independently or collaboratively.
- Process-driven approach to design, optimization, troubleshooting, and continuous improvement.
Together, as owners, let’s turn meaningful insights into action.
Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…
You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.
Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.
You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.
At CGI, we value the strength that diversity brings and are committed to fostering a workplace where everyone belongs. We collaborate with our clients to build more inclusive communities and empower all CGI partners to thrive. As an equal-opportunity employer, being able to perform your best during the recruitment process is important to us. If you require an accommodation, please inform your recruiter.
To learn more about accessibility at CGI, contact us via email. Please note that this email is strictly for accessibility requests and cannot be used for application status inquiries.
Come join our team—one of the largest IT and business consulting services firms in the world.