You’re a collaborator who loves solving problems with technology and using your good interpersonal and organizational skills to build positive relationships. We’ll surround you with people who are as passionate about technology and innovation as you are. ERP is all about helping businesses simplify complexity and thrive in the digital age. You’ll be solving your client’s challenges and turning their needs into goals and solutions through Microsoft Dynamics 365. Working as part of the ERP team you’ll collect information, analyze requirements and solve problems, providing technical and operational support. Together we do what matters. As a D365 Field Service Solution Architect, you will work closely with the sales team to identify customer needs and propose suitable solutions. You will leverage your technical expertise and business acumen to demonstrate the value of D365 Field Service solutions to potential clients during presales phase as well during the Project Delivery Phase playing an active role as Functional Lead during the Analysis and Design Phase of the D365 Field Service Solution. Your role will involve analysing customer requirements, crafting tailored sales pitches, estimate the project, supporting the presales team in closing deals, be part of the Project execution as part of a bigger Team responsible for the Filed Service Architecture. You will work on a dynamic environment, and you will be involved in Pitch/Projects across Europe. Key Responsibilities: · Customer Needs Assessment: Engage with potential customers to understand their business challenges and requirements. · Product Demonstrations: Conduct detailed product demonstrations to showcase the features, benefits, and value propositions of D365 Field Service Solutions. · Proposal Development: Develop customized proposals, in strictly collaboration with the Pre Sales Team, that outline solutions, pricing, and timelines based on customer needs. · Sales Support: Collaborate with the Pre Sales Team to provide product training, sales materials, and customer insights to help close deals. · Delivery: Contribute to projects as Functional Lead or Solution Architect for the D365 Field Service scope. · Technical Expertise: Maintain a deep understanding of D365 Field Service solutions and stay updated on industry trends, Microsoft best practices and product releases. Qualifications: · Bachelor’s degree in business, Engineering, or a related field. · Proven experience in a pre-sales or technical consulting role, preferably in Field Service area. · Strong technical knowledge of Field Service solutions and D365 CRM systems. · Experience with Microsoft Dynamics 365 Field Service and ERP (F&O or SAP) is a plus. · MB-240: Microsoft Dynamics 365 Field Service Functional Consultant Certification · Familiarity with the Field Service Mobile Application (Microsoft or Resco) About you: · Excellent communication and presentation skills · Ability to understand and address customer needs effectively · Strong problem-solving and analytical skills. · Ability to work collaboratively with cross-functional teams. · Fluent in spoken and written English any other European language is a plus We work hard to provide an inclusive, diverse culture with a deep sense of belonging for all our employees. Avanade believes that all persons are entitled to equal employment opportunities, and we do not discriminate against our employees, applicants, or job seekers because of their race, color, gender, religion, national origin, disability, veteran status, age, marital status, sexual orientation, genetic information, gender identity, or any other protect group status as defined by law.