Community Outreach & Engagement Worker
Be part of something new, bold and meaningful.
At Change Grow Live, we’re launching an exciting new service — the Liverpool River Service — and we’re lookingfor passionate people to help shape and deliver it from the ground up.
As a Community Outreach & Engagement Worker, you’ll play a vital role in connecting with individuals who are often furthest from support. Whether it’s people affected by substance use, street homelessness, or complex needs, you’ll be a visible, trusted presence — engaging people where they are, building relationships, and supporting them to access the help they need.
We Thrive by working together.At Change Grow Live, we believe people thrive when they’re supported to succeed.
We recruit for potential, recognise and reward effort, and work in ways that are safe, healthy, agile and flexible.
Together as a team, we’re learning, growing and developing every day — identifying future talent and supporting leaders to emerge from every corner of our organisation.
We are committed to creating a culture where:
Everyone experiences a true sense of belonging, where every voice counts
We engage and connect with each other at all levels
Our people feel supported to grow, learn and thrive
We live our values — being open, compassionate and bold — in everything we do
This is more than just a job. It’s a chance to create meaningful connections, help people take their first steps toward change, and be part of a team that genuinely makes a difference.
What you’ll be doing:
Proactively engaging with people in the community who may not yet be accessing services
Building trust and supportive relationships with individuals from a wide range of backgrounds and experiences
Providing information, advice and guidance on harm reduction, treatment options, and wider support pathways
Working flexibly across community settings, including outreach and street-based work, to meet people where they are
Collaborating with partners and agencies to ensure seamless referrals and wraparound support
Promoting our service through events, drop-ins, and local networks to increase awareness and reach
Location: Liverpool
Hours: Full-time (37.5* hours per week)
Salary: £27,861.26 - £32,002.35* (depending on experience)
*Please note: Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours
Responsibilities What you’ll bring:
A genuine passion for working with people who may feel excluded, misunderstood or unheard
Experience of community outreach, engagement or support work
A flexible and adaptable approach to working in a fast-paced, people-centred environment
Great communication skills and the ability to build rapport quickly and respectfully
Confidence in working independently, while contributing to a supportive and collaborative team
An understanding of safeguarding and the importance of trauma-informed approaches
Why join us?At Change Grow Live, we’re committed to creating the conditions for success — for the people who use our services and for the people who work and volunteer with us.
We offer:
A competitive salary and generous annual leave
Opportunities for career progression and professional development
Access to world-class learning and organisational development support
A culture of openness, flexibility, and trust
1 hour a week (pro-rata if part time) wellbeing hour for your own wellbeing or professional development, enhanced annual leave and other benefits other benefits: Change Grow Live employee benefitsReady to make a difference?If you're looking for a role where you can connect, engage, and create change — and be part of a service that’s just beginning its journey — we’d love to hear from you.
We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible.
Direct applications only — we will not be engaging agencies for this vacancy.
Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions. More information about eligible roles and occupations can be found here: Skilled Worker visa: Overview - GOV.UK
We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible.
Salary Range (pro rata if part time) CGL points 23 to 28 (£27,861.26 - £32,002.35) ILW / OLW /Fringe N/A - Outside London Weighting Area Closing Date 28/10/2025 If you have any questions on this opportunity that you would like to talk through please contact us using the below details: Alex Lowry | Alex.Lowry@cgl.org.uk This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level. Options ApplyApplyShareEmail this job to a friendRefer <p style="margin: 0cm;"><span style="font-size: 14.0pt; font-family: 'Century Gothic',sans-serif;">Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.</span></p><p style="margin: 0px;"><span style="font-size: 14.0pt; font-family: 'Century Gothic',sans-serif;"> </span></p> Share this vacancy on your newsfeed
We believe that having diverse people working as part of our team makes us the organisation that we are.
We actively encourage applications from people from all backgrounds to help us to provide the best possible experience for the people who use our services and to make Change Grow Live a great place to work. If you have any feedback on our recruitment processes (good or bad) we’d love to hear from you so that we can make sure they are fair and we attract and recruit the best, most diverse workforce possible.
The safety of vulnerable children, young people and adults is our absolute priority. We will support you in your role to make sure that you are equipped to support the safety of people who use our services and those around them, to the highest standard possible.
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