**Job Description:** This position requires office presence of a minimum of 5 days per week and is only located at customer's site. No relocation is offered. AT&T Global Public Sector is a trusted provider of secure, IP enabled, cloud-based, network solutions and professional services to the Federal Government. We are dedicated to recruiting, developing and empowering a diverse, high-performing workforce that is passionate about what they do, committed to our shared values and dedicated to our customers’ mission. AT&T is hiring to support a US Government Program that provides IT Services to US Strategic Command located in Omaha Nebraska. **Job Duties/Responsibilities:** + Provide systems engineering support and real-time monitoring for enterprise platform solutions within the CYOC environment. + Develop and maintain platforms to support management of COOP/DR, Change, Problem, Configuration, Incident, Knowledge, Event, and Maintenance IT Service Management (ITSM) tasks. + Integrate and maintain IT Operations platforms, ensuring seamless operation and high availability. + Design and develop automated dashboards and workflows for enterprise systems such as ServiceNow, MECM, SolarWinds, and PowerBI. + Create and maintain detailed technical documentation for all IT infrastructure operations and processes. + Perform shift work to guarantee 24x7 coverage and operational support. + Support the automation of routine tasks to improve efficiency and reliability in IT operations. + Collaborate with cross-functional teams to implement platform enhancements and resolve technical issues. **Required Clearance:** TS/SCI (#tssci) **Additional Clearance Requirements:** Can start with a TS (#topsecret) **Required Qualifications:** + Bachelor’s degree (B.S.) in Computer Science. + 8+ years of experience in cybersecurity and vulnerability management for Government IT programs. + At least one of the following certifications: GFACT, GISF, Cloud+, GCED, PenTest+, Security+, or GSEC . **Desired Qualifications:** + ITIL V4 Certification + Hands-on experience with enterprise ITSM platforms such as ServiceNow, MECM, SolarWinds, and PowerBI. + Strong background in automation, dashboard development, and workflow optimization. + Experience supporting 24x7 operations, including shift work. + Proficiency in developing and maintaining technical documentation for IT infrastructure. + Familiarity with government IT security standards, COOP/DR, and IT operations best practices. + Excellent troubleshooting and problem-solving skills for complex system environments. + Strong communication and teamwork abilities, especially in high-stakes or mission-critical environments. + Experience integrating and supporting multiple IT operations platforms in large-scale enterprise or government settings. Our CYOC Platform Engineer's earn between $78,800 - $136,885. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training. **Joining our team comes with amazing perks and benefits:** + Medical/Dental/Vision coverage + 401(k) plan + Tuition reimbursement program + Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays) + Paid Parental Leave + Paid Caregiver Leave + Additional sick leave beyond what state and local law require may be available but is unprotected + Adoption Reimbursement + Disability Benefits (short term and long term) + Life and Accidental Death Insurance + Supplemental benefit programs: critical illness/accident hospital indemnity/group legal + Employee Assistance Programs (EAP) + Extensive employee wellness programs + Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone **Weekly Hours:** 40 **Time Type:** Regular **Location:** Bellevue, Nebraska It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made. AT&T will consider for employment qualified applicants in a manner consistent with the requirements of federal, state and local laws We expect employees to be honest, trustworthy, and operate with integrity. Discrimination and all unlawful harassment (including sexual harassment) in employment is not tolerated. We encourage success based on our individual merits and abilities without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, protected veteran status or employment status