Enterprise Security Strategy Program Manager
The Enterprise Security Strategy Program Manager is responsible for assisting in the development, implementation, and monitoring of Enterprise Security’s overall strategy and performance. Enterprise Security includes Cybersecurity, Physical Security & Resiliency; and is critical to protect, defend and enable the success of Comerica. This role will provide oversight of the program’s people, process & technology strategy, planning and execution. Additionally, the Strategy Program Manager will be responsible for assisting the CISO and leadership team in the overall establishment and continuous improvement of our people management capabilities and partnering with involved parties. The incumbent will collaborate with cross-functional teams in developing and executing Enterprise Security’s overall capacity and demand management strategy. This role will also assist with monitoring our performance and driving insight through the development of KPIs and Operational Metrics. Finally, the incumbent will assist leadership in clearly defining and enforcing the program’s supervisory structure, enhance the overall accountability/ownership and strengthening supplier management capacities.
Position Responsibilities:Strategy Development, Implementation, and MonitoringDevelop 3-5 years rolling roadmaps to outline where Cybersecurity as an internal
service provider wants to be.Serve as a central point of contact for the CISO and ensures operations and strategy are
working as planned and ensure we continuously measure the program success.Provide leadership support and help ensure the CISO's strategic vision reaches across
the diverse teams that support global enterprise security initiatives.Assist with program roadmaps and communications disseminated throughout the
organization.Aid the CISO to ensure business decisions are not hampered by security, but made and
implemented with security and security policies in mind, resulting in an adaptable,
secure operating business environment.Work with Cybersecurity leadership team to help define program key performance
indicators (KPIs) and other metrics that align with business initiatives and deliver to non-technical individuals.Refine and operationalize the Cybersecurity's Target Operating Model (TOM2.0).Maintain adequate knowledge on best practice recommendations based on the evolving threat landscape to protect the business.Cybersecurity People Management Strategy Planning and ExecutionPerform strategic planning of Cybersecurity's human resources to align with the overall
cyber program transformation strategy.
Ensure that critical roles have been developed by accountable managers.Ensure the identification of key skillset and capacity gaps.Create gaps closure plan with accountable managers.Create career pipeline to allow career mobility.Establish a Cyber program of mentorship/coach/evaluation /sponsorship to
promote staff upskilling and career advancement.Ensure the optimization of Cybersecurity's human resources and support our
transformational changes through various programs such as: communication, training,
further engagement, mentoring and coaching, recognition and rewarding programs.Foster a synergistic team environment where employees are valued, challenged to
achieve excellence and enjoy working for the company.Promote a strong Cybersecurity culture within the Cybersecurity department, but also
organization-wide across management and employees.Ensure the establishment of a measurement system to track the usage and
improvement of Cybersecurity's human resources to support the execution of our
transformation strategy.Work with the talent acquisition team to improve the talent recruitment through more
diverse channels.Work with Cybersecurity's PMO team to enhance the CTB demand management capability.Cybersecurity Capacity Strategy Development and ExecutionClearly define the Cybersecurity service offering, time required to deliver services, and
accountable service owners.Better estimate and manage demands driven by:
Cybersecurity's RTB and CTB initiativesCybersecurity's ongoing BAU activitiesTechnology ProjectsIncremental Business RequestNew Risks and Regulatory driven requirementsAllow flexible diverse sourcing options.Ensure Cybersecurity's accountable parties continuously capturing accurate actual
demands and service consumption data.Cybersecurity Supervisory ManagementWork with the Cyber SLT team to clearly define the baseline RACI for all key functions
and roles.Operationalize the supervisory structure.Enforce the supervisory structure though alignment with our HR processes and
measurement systems (performance evaluation, compensation decisions, promotion
decisions).Reinforce communication and awareness to support the operationalization of the RACI
structure for our key roles.Continuously maintain and update the supervisory structure as needed driven by
internal and/or external changes.Meet relevant regulatory requirements.Other duties as assigned, includingPlan and/or execute special projects assigned by the CISO.Conduct research and develop position papers on various topics raised by the CISO.Help prepare and refine board-level and senior management presentations and
company-wide Cybersecurity communications.
Position Qualifications:Bachelor's Degree from an accredited university in Business, Engineering, Math, or other relevant degrees or High School/GED with 12 years of progressively responsible experience6 years of experience in business strategy experience and proficiency5 years of experience leading large, complex/critical projects5 years of experience influencing strategy for large organizations5 years of experience developing and presenting presentations to an executive level
Preferred Qualifications:
3 years of experience working in Cyber Security or Enterprise Security rolesStrategic Planning, Project Planning and Roadmap Development experienceStrong verbal & written communication skills Business Development & Strategic mindset Work Best Category: Category C - Days in the office will either be designated days or will vary week to week from 2-5 days Hours: 8:00am - 5:00pm Monday - Friday Salary: To Be Determined Based on Individual Experience
About Comerica
We know our employees are critical to our overall success and we are dedicated to investing in their future. One of the ways we do this is to offer a comprehensive Total Rewards package designed to recognize and reward individual performance, as well support health, well-being, development and security for our colleagues and their family. Total Rewards consists of cash compensation, development and flexible benefit programs designed to meet individual needs today and in the future. Your salary will be commensurate with your work experience and our programs are reviewed regularly to ensure each remain competitive. We are proud to offer benefits such as health and welfare programs, strong retirement benefits, and generous paid time off programs. You and your eligible family members, including domestic partners and their children, can participate in medical, dental, and vision benefits, 401(k) and pension, income protection benefits such as life insurance, AD&D, and supplemental health programs to offset unexpected health care expenses. We also have a variety of time off programs for things like vacation, sick time, disability, and parental leave. Eligibility for some programs varies based on employment status and tenure.
Upon offer, Comerica conducts a comprehensive background and fingerprint check. Your fingerprints will be used to check the criminal history records of the FBI and may be subscribed in the FBI’s Record of Arrest and Prosecution Background (“RAP Back”) service, which provides ongoing notification to the Company of any updates to your criminal history.
NMLS certification requirement: where applicable, a favorable background check screening, credit check, fingerprint check, and NMLS certification is required in accordance with the SAFE Act.
Comerica Incorporated (NYSE: CMA) is a financial services company headquartered in Dallas, Texas, and strategically aligned into three major business segments; the Commercial Bank, the Retail Bank, and Wealth Management. Comerica's colleagues focus on relationships, and helping people and businesses be successful. In addition to Texas, Comerica Bank locations can be found in Arizona, California, Florida and Michigan, with select businesses operating in several other states, as well as in Canada and Mexico.
Comerica is proud to be an Equal Opportunity Employer – disability/veteran.