Adecco is assisting a local client recruiting for _Customer Service Representative_ opportunities in _Tucker, GA_ . This is an excellent opportunity to join a winning culture and get your foot in the door with a great Company _._ If _Customer Service Representative_ sounds like something you would be interested in, and you meet the qualifications listed below, apply now! Responsibilities for a _Customer Service Representative_ include but are not limited to: · Driver Communication § Maintain constant phone contact with driver teams. § Help troubleshoot field issues, monitor schedules, and escalate to contractors when necessary. § Ensure accurate reporting and follow-ups on delays or exceptions. · Customer Support § Serve as backup when drivers cannot effectively explain issues to customers. § De-escalate frustrations, often requiring bilingual communication (Spanish/English). § Act as the “bridge” between customers and drivers, ensuring professionalism and clarity. · End-of-Day Oversight (Second Shift Focus) § Guide drivers upon return to the warehouse. § Ensure correct disposal of trash and haul-aways. § Confirm drivers check in with Costco staff before leaving. · Team Support § Work with the Lead CSR to cover phones and track updates. § Document issues and communicate delays to leadership. Candidates for _Customer Service Representative_ must meet the following requirements to be considered: · Bilingual: Fluent in Spanish and English (speaking & understanding). · Strong phone presence: Comfortable handling constant communication. · Calm but assertive communicator: Ability to stay professional under pressure. · Dependable and flexible with shifts. · Basic computer literacy: Email, Excel, GPS tools, dispatch systems. What's in this Customer Service Representative position for you? · Pay: $ 18.50 · Shift: May rotate between o First Shift: 6:00 AM – 2:30 PM o Second Shift: 12:00 PM – 8:30 PM o Monday–Saturday (must be available Fridays and Saturdays). · Weekly paycheck · Dedicated Onboarding Specialist & Recruiter · Access to Adecco’s Aspire Academy (https://www.adeccousa.com/about-adecco-staffing/adecco-programs-partnerships/aspire-academy/) with thousands of free upskilling courses This _Customer Service Representative_ is being recruited for by one of our Centralized Delivery Team and not your local Branch. For instant consideration for this Customer Service Representative position and other opportunities with Adecco in Tucker, GA, apply today! **Pay Details:** $18.50 per hour Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://uat.adecco.com/en-us/candidate-privacy The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: + The California Fair Chance Act + Los Angeles City Fair Chance Ordinance + Los Angeles County Fair Chance Ordinance for Employers + San Francisco Fair Chance Ordinance **Massachusetts Candidates Only:** It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.