Job DescriptionYour Skills & Abilities (Required Qualifications)  Bachelor of Science in Customs Administration / Business Administration or equivalentFamiliarity in North America Customs PolicyProficient in Microsoft Office applicationsKnowledge in MS Access, Knime, Power BI or any automation tool is a plusProficient English SkillAround 2 or 3 years of experience

Non-Technical Skills & Competencies

Exceptional organizational skills, with demonstrated ability to effectively manage multiple priorities.Strong interpersonal skills and demonstrated commitment to teamwork and partnerships.Strong oral and written communication skills to all levels of the organizationMust be detail oriented with a passion for quality.High customer service orientationAbility to “learn on the fly” and work in ambiguity.High level of integrity regarding confidential data (employee survey responses)Above average English communication skills both in oral and writtenResearch Custom related issues and provide appropriate resolution as necessaryHigh level of analytical ability to solve unusual and difficult issuesVarious special projects and ad hoc responsibilities including support for internal/external auditorsFlexibility in work hours to accommodate US, MX and PH Time zones

Specific duties related to this position include, but are not limited to, the following:

Customs Origin

Perform Customs Origin work in compliance with regulatory requirements and delivery of requests from customers and stakeholders.Develop deep expertise in the area being supported, USMCA and other Free Trade Agreements with GM North America, includes willingness to work with Global Customs counterparts and contacts to enhance knowledge as well as study GM Policies and Procedures and other external sources.Lead complex projects that will eliminate non-value adding activities.Drive and lead calls and discussions with customers, business partners and stakeholders within the Customs space.Support as back-up in cases of contingency plan, especially for high complex processes.Support documentation and ensures timely updates of desk procedures as necessary

Customs Solicitation

Attend daily IRP- Immediate Response Process – dutiable items crossing into the US.Support solicitation of American Automobile Labeling Act (AALA) for labeling compliance.Perform auditing of customs documents and processing on supplier’s behalf ensuring compliance in customs standardFollow up with Global Suppliers on Customs Documents, both email and phone callsCommunicate Document errors to suppliers. Escalate non-responsive suppliers as needed.Perform analysis when supplier dispute document address.Assist and encourage suppliers in using Document Solicitation System and conduct training as needed.Oversee urgent tasks cascaded to the rest of solicitation analyst, as it comes

In addition, below are the Analyst responsibilities

Responsible for operationally executing and supporting Customs Origin and Solicitation methodologies and processes.Provide timely and accurate update on the workload as part of Status Reporting.Produce schedules, reports, analysis, and other work-product as requiredHas strong control focus – brings any issues (financial or control-related) forward immediately.Can present to Senior Leadership and consolidating information in a clear and understandable mannerAbility to collaborate and work with others efficiently, including Philippines peers and colleagues.Has a strong focus on process improvements to drive quality service and compliance

Additional Job Description

Hybrid position 3 days at office 2 days working from home

Note: GM does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need GM immigration  now or in the future sponsorship 

General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We respect and value what each individual contribution to our team, including their origin, education, sex, race, ethnic group, sexual orientation, gender expression and / or identity, religious context, age, generation, and disability. We believe that our ability to meet the needs and expectations of an increasingly diverse and global customer base is closely linked to the diversity and inclusion that we experience within General Motors.

If you need a reasonable accommodation to assist with your employment, please mention it to  the recruiter



About GM

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