Responsibilities There's a lot that goes on behind the scenes to keep H-E-B Stores stocked and ready to serve customers and our Supply Chain Teams innovate and execute to optimize source-to-shelf operations. As a Customs Compliance Manager, you'll oversee day-to-day operations associated with U.S. Customs entry filings and compliance programs, policies, and procedures and manage efforts to ensure H-E-B operates in compliance with import and export regulatory requirements. Once you're eligible, you'll become an Owner in the company, so we're looking for commitment, hard work, and focus on quality and Customer service. 'Partner-owned' means our most important resources - People - drive the innovation, growth, and success that make H-E-B The Greatest Retailing Company. Do you have a: HEART FOR PEOPLE... communication skills? HEAD FOR BUSINESS... ability to work in ambiguous situations? PASSION FOR RESULTS... drive to support Customs compliance? We are looking for: - 3+ years of related experience What is the work? Compliance / Auditing / Administration: - Supports Importer Self-Assessment (ISA) program policies and procedures; maintains internal control system designed to ensure compliance with Customs and Border Protection (CBP) laws and regulations; performs annual risk assessments to identify risk of non-compliance with governmental agencies; identifies root-causes and implements improvement plans - Manages Customs Compliance portion of the CTPAT Program, including U.S. Customs CTPAT revalidations and annual CTPAT risk assessments - Reviews import entries for compliance and accuracy - Supports export compliance requirements for export transactions; ensures compliance with licensing requirements under export control laws and regulations - Conducts Free Trade Agreement qualification analysis and makes origin determinations - Maintains compliance databases and other record repositories - Supports customs compliance initiatives and competencies - Reviews / assists with Harmonized Tariff Schedule (HTS) classifications for Grocery, Produce, and GM - Supports classification of imported products and associated databases to ensure appropriate amount of duties / fees are paid in accordance with proper valuation method, as defined by U.S. CBP - Analyzes tariff rates and product classifications for Grocery, Produce, and GM using HTF, CBP binding rulings, and external legal counsel - Prepares trade-related data reports and metrics - Analyzes ITRAC data on import / export processes; identifies trends, issues, and statistics; communicates results as needed - Supports Customs Compliance training programs - Assists in monitoring Customs Compliance training programs, as directed - Participates in compliance audits - Reviews / researches / processes / responds to government agency, legal, and external inquiries and requests - Fulfills internal requests for required Customs compliance supplies, required notices, forms, etc. - Prepares / files protests, binding rulings, and post summary corrections with U.S. Customs; executes amended entry filings - Prepares / reviews / submits applications for import licenses, permits, and other government agency requests What is your background? - A related degree or comparable formal training, certification, or work experience - 3+ years of experience managing U.S. Customs-required information - Experience working with H-E-B systems / support systems - Willingness to obtain a Customs Broker license Do you have what it takes to be a fit as an H-E-B Customs Compliance Manager? - Working knowledge of U.S. Customs Trade compliance regulations - Strong communication skills - Project management skills - Organization skills - Computer skills - Language skills; bilingual in Spanish preferred - Ability to deal with ambiguity Can you... - Function in a fast-paced, retail, office environment - Occasionally travel, including overnight / international stays 04-2024