Description Are you passionate about creating great customer experiences? We are hiring a dedicated Customer Support Specialist on a full-time contract basis to represent our organization in resolving customer inquiries and concerns. Your role will be to ensure customer satisfaction by providing timely, helpful, and professional support. Primary Responsibilities: + Handle inbound customer inquiries via phone, email, and chat. + Maintain detailed and accurate records of customer interactions. + Troubleshoot and resolve customer issues or escalate to the appropriate department. + Provide product/service information and support customer onboarding where applicable. + Balance multiple tasks while maintaining high levels of professionalism and empathy. + Collaborate across teams to enhance the customer experience and address recurring issues. Requirements Required Skills and Qualifications: + Previous experience in customer service or call center roles (1+ years preferred). + Strong interpersonal and communication skills. + Ability to multitask in a fast-paced environment. + Familiarity with CRM tools is a plus. + Technical troubleshooting capabilities are an advantage. Why You’ll Love This Role: As a critical part of our customer success team, you’ll help deliver a positive impact for customers while building your skills in a supportive and collaborative environment. TalentMatch® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .