Customer Support Assistant
Bosch
Company Description
Let’s turn visions into reality. At Bosch, we shape the future by inventing high-quality products and services that spark enthusiasm and enrich people’s lives. Our areas of activity are every bit as diverse as our outstanding Bosch-teams around the world. Their creativity is the key to innovation through connected living, mobility, or industry. Our success directly benefits society, the environment, and future generations. Our promise to our associates is rock- solid: we grow together, we enjoy our work, and we inspire each other. Join in and feel the difference.
Job DescriptionJob Objective
Satisfy customer needs while considering sia Abrasives interests and guidelines.Support our field sales staff as well as Inside Sales in achieving sales targetsHandle administrative tasks within Sales Customer Service of Germany, Austria, Switzerland (SCS-DACH)Tasks
Enter orders via MS Axapta, SAP P13 and the corresponding AI solutions and maintain filing records.Process delivery reminders, check open orders and send revised confirmations.Create sample orders, obtain the necessary approvals and place orders via the Sample Process in Goleniow PlantProcess free-of-charge orders according to instructions from Field Sales and Inside Sales.Prepare customer-specific price lists based on templates.QualificationsCommercial training or several years of experience in a commercial/administrative field in international companyExperience with common MS Office tools as well as MS Axapta and SAPAbility to quickly adapt to and take on new administrative tasksMandatory good knowledge of English and German languageStrong communication skills and ability to work in a teamProactivity, dynamism and independence in actionHigh solution orientation and creativityHands-on attitudeAdditional InformationEmployment contractMonthly bonus up to 15%Benefits co-financed by the company: health insurance, Multisport card, private medical care, vouchers for Christmas, St. Nicholas Day parties and packages for employees' children, modern canteen with its own kitchen
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