Linde Gas Equipment Inc.
Customer Solutions Specialist
Location: Bethlehem, PA

Linde Gas Equipment Inc. is seeking a Customer Solutions Specialist. This role will provide excellent customer service in our Customer Excellence Center taking ownership of, and resolving, customer inquiries.

What we offer you

Competitive payComprehensive benefit plan (medical, dental, vision and more)401(k) Retirement Savings Plan Paid time off (vacation, holidays, PTO)Employee Discount ProgramsCareer growth opportunities

What you will be doing: (1st Shift)

You will deliver outstanding service and ensure our customers have a great experienceMaintain relationships with customers and sales staff by addressing incoming calls, processing sales orders, confirming shipments, resolving order service issuesManage procurement, delivery schedules, and inventory trackingYou will use business software systems to retrieve customer information, verify inventory levels and process ordersVerifies customer credit status and completes necessary paperwork to issue credits or debits Suggests additional and alternative products and services following established pricing guidelines to meet customer needs, Work effectively in cross-functional teams and foster a culture of teamwork and open communication to achieve shared goals Other duties as assigned