Airswift is currently looking for Customer Services Representative to work with our client an Oil and Gas EPC Company.


Job Title: Customer Service Representative (Junior)
Starting: March 2026 
Duration: Until 20/11/2026 EXTENDABLE CONTRACT
Workload: 37h / Week
Location: Aubervilliers, France (4 days onsite, 1 day remote after training)
The client is seeking a junior Customer Service Representative to support customer portfolio management and administrative operations across internal systems.
 
Key Responsibilities: Manage a portfolio of small business and local customers Handle orders and enquiries via phone, email, and internal tools Create customer accounts via internal systems Process simple disputes in SAP Manage generic mailboxes (Outlook & Oracle) Prepare and send customer quotes Support order issue resolution and price verification Excellent written and spoken French Previous customer service or administrative experience Strong organisational skills and attention to detail Good communication and listening skills Team?oriented mindset Proficiency with SAP, Oracle, and Microsoft Office Experience managing high?volume inboxes B2B customer service experience Knowledge of order?to?cash or logistics workflows Let me know if you have questions.

 
Systems :
SAP, Oracle, Microsoft Outlook – Word – Excel, etc
 
Excellent command of French language, written and spoken
 
Skills required:
- Previous experience in a similar role, customer service skills 
- Able to organise workload, able to prioritise.  
- Initiative.
- Attention to detail.
- A ‘people person’, good listening skills, willingness to help customers.  
- Teamwork.