Job details We are seeking a Customer Service Specialist to support sales-related customer interactions, installations, and communications. This role plays a key part in maintaining strong customer relationships, resolving claims and complaints, and ensuring compliance with applicable consumer laws. The ideal candidate is customer-focused, detail-oriented, and experienced working within structured processes and guidelines. ...
Responsibilities:
Provide customer service support related to sales, promotions, installations, and product communications

Maintain positive customer relationships through professional, timely, and effective communication

Investigate and resolve customer claims and complaints fairly and in accordance with consumer regulations

Support organization-wide initiatives designed to proactively inform and educate customers

Analyze customer feedback and survey results; assist in developing improvement plans

Follow clearly defined procedures, workflows, and decision-making guidelines

Accurately document interactions and outcomes using internal systems

Working hours: 8:00 AM - 5:00 PM

Skills:
Minimum of 2 years of customer service experience, preferably in a regulated, corporate, or manufacturing environment

Experience handling customer complaints, claims, or escalations

Ability to follow established procedures while managing multiple work routines

Strong written and verbal communication skills

Working knowledge of customer service best practices and compliance standards

Proficiency with basic office systems and customer service software

Education:
High School

Experience:
1-4 years

Qualifications:
Specialized education, training, or equivalent work experience required


Stable, full-time weekday schedule

Onsite role with a well-established organization

Opportunity to contribute to customer experience improvements at an enterprise level

Competitive hourly pay with consistent hours

Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Spherion, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact Callcenter@spherion.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Spherion offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

Show lessShow more We are seeking a Customer Service Specialist to support sales-related customer interactions, installations, and communications. This role plays a key part in maintaining strong customer relationships, resolving claims and complaints, and ensuring compliance with applicable consumer laws. The ideal candidate is customer-focused, detail-oriented, and experienced working within structured processes and guidelines.

Responsibilities:
Provide customer service support related to sales, promotions, installations, and product communications

Maintain positive customer relationships through professional, timely, and effective communication

Investigate and resolve customer claims and complaints fairly and in accordance with consumer regulations

Support organization-wide initiatives designed to proactively inform and educate customers

Analyze customer feedback and survey results; assist in developing improvement plans

Follow clearly defined procedures, workflows, and decision-making guidelines

Accurately document interactions and outcomes using internal systems

Working hours: 8:00 AM - 5:00 PM

Skills: ... Minimum of 2 years of customer service experience, preferably in a regulated, corporate, or manufacturing environment

Experience handling customer complaints, claims, or escalations

Ability to follow established procedures while managing multiple work routines

Strong written and verbal communication skills

Working knowledge of customer service best practices and compliance standards

Proficiency with basic office systems and customer service software

Education:
High School

Experience:
1-4 years

Qualifications:
Specialized education, training, or equivalent work experience required


Stable, full-time weekday schedule

Onsite role with a well-established organization

Opportunity to contribute to customer experience improvements at an enterprise level

Competitive hourly pay with consistent hours

Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Spherion, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact Callcenter@spherion.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Spherion offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

Show lessShow morekey responsibilities

Provide customer service support related to sales, promotions, installations, and product communicationsMaintain positive customer relationships through professional, timely, and effective communicationInvestigate and resolve customer claims and complaints fairly and in accordance with consumer regulationsSupport organization-wide initiatives designed to proactively inform and educate customersAnalyze customer feedback and survey results; assist in developing improvement plansFollow clearly defined procedures, workflows, and decision-making guidelinesAccurately document interactions and outcomes using internal systems

experience

1-4 years

skills

Minimum of 2 years of customer service experience, preferably in a regulated, corporate, or manufacturing environmentExperience handling customer complaints, claims, or escalationsAbility to follow established procedures while managing multiple work routinesStrong written and verbal communication skillsWorking knowledge of customer service best practices and compliance standardsProficiency with basic office systems and customer service software

qualifications

Specialized education, training, or equivalent work experience required

education

High School

share this job.