Customer Service Specialist – Be the Voice of Care and Connection!About the Role Are you passionate about helping others and building meaningful relationships? As a Customer Service Specialist, you’ll be the first point of contact for customers. Your mission: deliver exceptional service, provide accurate information, and ensure every interaction leaves a positive impact. This is more than answering calls—it’s about problem-solving, empathy, and making a difference in people’s lives. What You’ll Do + Engage with customers via phone, email, and other communication channels. + Provide clear, helpful information about testing services and pricing. + Research and resolve inquiries with accuracy and care. + Set up new accounts, enter orders, and maintain detailed records in our database. + Identify when issues need escalation and ensure smooth handoffs. + Apply company policies consistently while delivering a great experience. + Collaborate across departments and cross-train for broader knowledge. + Report challenges and customer feedback to leadership. + Maintain professionalism and adhere to schedules and safety practices. What Makes This Role Exciting + Impact lives daily by supporting healthcare professionals and patients. + Join a collaborative, mission-driven team that values innovation and empathy. + Opportunities to learn and grow through cross-training and professional development. + Work in a dynamic environment where your voice matters. What We’re Looking For + Positive, can-do attitude and a passion for helping others. + High School Diploma or equivalent. + 1–3 years of customer service experience. + Strong communication skills—both written and verbal. + Ability to work independently and as part of a team. + Detail-oriented with excellent problem-solving skills. + Comfortable with MS Office and database systems. + Ability to manage time and stress effectively. Job Type & Location This is a Contract to Hire position based out of Beaverton, OR. Pay and Benefits The pay range for this position is $21.00 - $21.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Beaverton,OR. Application Deadline This position is anticipated to close on Dec 19, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.