The Impact You'll Make

 

Join Danfoss in Riga as a Customer Service Specialist  – Where Your Work Makes a Difference!

 

Are you passionate about delivering exceptional customer experiences? Do you thrive in a fast-paced, international environment where precision, collaboration, and a proactive mindset are key? Danfoss is looking for a Customer Service Specialist  to join our team in Riga!

 

In this role, you'll be at the heart of our customer service operations—managing orders, resolving inquiries, and ensuring our customers receive the world-class support they deserve. You’ll also have the opportunity to grow your skills within a global organization known for its innovation, stability, and strong values. 

 

You can be slightly experienced candidate with a background from Customer Service or a junior candidate willing to learn and boost the career in a global corporate company by managing specific tasks and actions to a consistent high quality.

 

We are looking for a service-oriented person with excellent communication skills.

What You’ll Be Doing

As our new Customer Service Specialist your key responsibilities are:

Providing professional support to our customers Responsible for accurate and timely routine order processing and management Responsible for customer and product data maintenance in key systems Cooperating with other departments in our compan Identify, investigate and resolve logistic and interaction issues and complaints What We're Looking For

At Danfoss, we believe that a diverse and inclusive workplace fosters creativity, innovation, and a broader perspective in decision-making. When you consider this job posting, do you feel like your profile is not a perfect match? Numerous studies have found that women and people of color are more likely to apply only when they meet all requirements listed in the job posting. Even if you do not check all the boxes, we encourage you to apply anyway. We are curious to find out how you can bring new insights to the role or to Danfoss as an organization.

 

To be successful in this position, you should have:

 

The ideal candidate possesses these skills.

 

2–3 years of experience in an administrative or customer support role. A proactive, solution-oriented mindset with strong attention to detail. Solid communication skills, both written and spoken. Fluency in English (you’ll use it for daily communication and training) Ability to stay organized and perform well under pressure and deadlines Strong team spirit and willingness to collaborate. Experience with SAP or a similar ERP system is a plus – but don’t worry, we’ll train you! What You'll Get from Us Full time employment contract Training and continuous education  Loyalty rewards Nice work environment, friendly team and company team buildings Responsible and highly independent position with opportunity for personal and professional growth Strong well established company with Scandinavian culture Ready to Make a Difference?

Please apply at your earliest convenience. We do not have an application deadline but accept applications as long as the job is posted. Please note that we will handle applications on a continuous basis. The position will be closed down once we have found the right candidate.

 

For more information about the position, please contact CS Team Leader Anna Burova at +37126557782

 

 

 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or other protected category.