**About Human Pharmaceutical Business** With global presence, Boehringer Ingelheim has industry-leading expertise in medicine research and development. We are constantly developing the next generation of medical breakthroughs and successfully delivering innovations to meet the medical needs of the patients we serve in the following key areas of interest: cardiovascular, respiratory, metabolic diseases, immunology, oncology and central nervous system. In the future, the company will launch new medicines or indications in therapeutic areas including CV & metabolism, respiratory, oncology, immunology, CNS and retinal health to meet the demand of Chinese patients. **Accountabilities** -Responsible for daily sales and service related work, handling sales orders and other documents as required, accepting and coordinating various inquiries and abnormal events in sales services。 -Responsible for receiving and managing daily order processing for local product business contracts. -Responsible for managing sales contracts and regularly checking documents to ensure accuracy and completeness. -Familiar with the return process and responsible for customer service related return matters. -Familiar with sales management processes and have the ability to train sales business. -Practice 4D leadership, ensure that daily work behaviors comply with the company's compliance requirements, complete compliance and EHS training on time, and provide and implement safety recommendations in daily work. -Responsible for creating other related orders, such as sample orders for drug testing and SEA orders -Responsible for providing timely after-sales service (customer complaints, compensation orders, bidding compensation orders, negative value order accounting, etc.) to quickly respond and meet customer needs. -Familiar with lean, complete lean related task objectives, and other tasks assigned by superiors **Requirements:** -Experience in the pharmaceutical industry, good communication skills, familiarity with various software, and mastery of various software -Bachelor or above or major in pharmaceutical production background All qualified applicants will receive consideration for employment without regard to a person’s actual or perceived race, including natural hairstyles, hair texture and protective hairstyles; color; creed; religion; national origin; age; ancestry; citizenship status, marital status; gender, gender identity or expression; sexual orientation, mental, physical or intellectual disability, veteran status; pregnancy, childbirth or related medical condition; genetic information (including the refusal to submit to genetic testing) or any other class or characteristic protected by applicable law.