Description Are you a customer service specialist with experience in the insurance industry looking for the next step in your career? Do you thrive in fast-paced environments and enjoy providing outstanding support to clients? If so, we have an exciting contract-to-permanent opportunity for you! Key Responsibilities: + Deliver exceptional customer service to clients, policyholders, and other stakeholders by addressing inquiries via phone, email, or in person. + Leverage your insurance industry expertise to assist with policy changes, billing questions, claims processes, and other insurance-related matters. + Ensure compliance with industry regulations and company policies while maintaining accurate customer records and documentation. + Actively listen to customer concerns and resolve issues promptly, aiming for first-contact resolution. + Collaborate with internal teams to ensure seamless customer service delivery and identify areas for operational improvement. For immediate consideration, call 937.224.8326 Requirements + 1–3 years of customer service experience within the insurance industry, including familiarity with claims, policies, or underwriting processes. + Strong problem-solving and multitasking skills. + Ability to work independently while being a strong team player. + Detail-oriented with excellent communication (written and verbal) and organizational skills. + Proficiency in Microsoft Office Suite and experience with CRM systems. TalentMatch® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .